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Tenant Demands Landlord “Be Professional”, Gets Buried In Lease Violations Instead

by Leona Pham
September 29, 2025
in Blog

Being a landlord often means walking a fine line between staying flexible and standing firm. Some tenants appreciate that balance, while others seem determined to push it until the very last day of their lease.

One small-time landlord thought she was being considerate by handling showings around her tenants’ schedules and juggling her own kids at the same time. But after being accused of not being “professional” enough, she decided to take that advice very literally.

What followed was a textbook case of malicious compliance, complete with violation notices, a courtroom face-off, and one last petty but satisfying detail that made the whole ordeal worth it.

A landlord shared that two sisters living in her unit had quietly moved in extra people and a second dog without permission

Tenant Demands Landlord “Be Professional”, Gets Buried In Lease Violations Instead
not the actual photo

'Tenant asking Landlord (me) to "Be More Professional"...?'

I am a small-time Landlord, with just 4 tenants. Earlier this year, I had two sisters that didn't respond to my requests to add of the gal's husband to the...

I DO allow pets, and had previously approved their other dog. I asked nicely in person and by email in the months leading up to the malicious compliance...

They also did not respond when I asked if they were happy there, and wanted to renew their lease for the following year. I asked again... Then I emailed them...

They had a newborn, as well, so I scheduled all of the showings within a 2 hour window on the same night so I could be in their space as...

and my spouse worked all the following two weeks during evening showing hours, I had the delightful inconvenience of bringing my 2 and 6-year-old children with me to the showings....

Try to imagine how difficult it is to conduct business meetings with 2 kids, right? Then imagine staggering showings every fifteen minutes, with prospective tenants who are also bringing their...

So I arrive with my two kids, to find that my tenants are still at home, along with the husband, the newborn and the other sister's boyfriend. So that's 7...

Husbands, wives, with kids, and some showing up early so there's two sets of them. That's 14 people in a small kitchen... And I'm a mom. I have magical powers.

So I'm holding my toddler, my daughter is safely under the dining table coloring, and I'm chatting with the prospective tenants and directing traffic while my actual tenants prepare to...

If you didn't know this already, it's common practice in the US to leave the premises during real estate or apartment showings. This was their first apartment, so I actually...

They do eventually leave, after the boyfriend tells a prospective tenant that he, in fact, ALSO lives there. And I carry on with an exhausting scheduling of showings. And have...

The next night, I get a voicemail from the husband (who is NOT my tenant). I saved it, and just listed to it again, because it still gives me that...

(they didn't, because I keep my kids entertained with magical mommy toys, but prospective tenants also brought children), and how they had to sterilize everything to keep their infant from...

and how inconvenient it was to have showings with only 2 days notice, and how very unprofessional I was to bring my children, and asked if I could just be...

The next morning, I started issuing a professional. Lease Violation Notices. One for the extra residents of the unit (hubby and boyfriend). One for the extra dog. And a few...

They ignored the violation notice, which I sent by certified mail and, thoughtfully, also by email. I decided to be even more professional 30 days later, and issue a 5-day...

Did I mention that their lease was due to end just a few weeks later? But it would be unprofessional of me to let these violations slide until then... ​

Three days later, they'd magically sent me all the information I'd requested, removed the other dog, licensed the first dog, gotten the required pet insurance...

They moved out on their lease termination date. And skipped out on their last electric bill, and left the unit in damaged condition. Despite my professional security deposit disposition statement...

until I stated I would proceed to small claims court by X date for the total due BEYOND their security deposit. On X date, they replied stating they "didn't think...

Yep. Two months later, there we were in the lobby of the courthouse, sitting across from each other on uncomfortable waiting-room benches. They're laughing among themselves about how they're going...

And I'm quietly reviewing my presentation notes to the judge and my sizable stack of evidence, photographs, videos... This was my first time in court, but I wasn't laughing. I...

One hour later, we're back in the lobby and their mom is trying to write me a check for the full amount of the judgment. She doesn't have a pen....

I was so proud of myself for not saying any of the sassy things in my head in that moment. You know why? Because I was being professional, as I'd...

As a last note, I do acknowledge that it would have been better if I hadn't brought my children. However, if you have kids, you'll understand that sometimes, they simply...

Tenants and landlords both live under a legal framework, and ignoring it usually ends badly. According to the American Bar Association, unapproved occupants and pets are among the most common lease violations that lead to disputes.

When tenants ignore requests, landlords are fully within their rights to escalate, often through violation notices and, if needed, eviction proceedings.

Psychologically, this kind of conflict often stems from what researchers call “optimism bias.” Tenants believe that because they’ve “always gotten away with it,” they’ll continue to do so.

Dr. Susan Krauss Whitbourne, writing for Psychology Today, notes that people tend to underestimate the consequences of small boundary-crossing behaviors until authority is enforced.

What’s striking here is the landlord’s pivot. Instead of arguing emotionally, she turned to procedure: certified letters, notices, and ultimately court. That move neutralized the messy personal dynamics (angry voicemails, mom’s interventions) and reframed the conflict strictly as a legal one. And in court, paperwork tends to speak louder than complaints.

The lesson for both sides? Clarity up front matters. Tenants benefit from asking about policies instead of assuming, while landlords gain from documenting everything.

When emotions enter the picture, like calling someone “unprofessional” for bringing kids to a showing, things can escalate quickly. Professionalism, ironically, isn’t always about being warm; sometimes it’s about being ruthlessly procedural.

These are the responses from Reddit users:

Reddit users applauded the “delicious malicious compliance”

[Reddit User] − This reminds me of my MC story. My girlfriend at the time (now wife) was moving in with me. Her landlord decided to get cute with the...

She’d lived there for 3 or 4 years and the place hadn’t been painted or re-carpeted in twice that time so there was normal wear and tear just on the...

About a week after move out date Landlord is cheap and sends the response and checks the regular mail. I tell gf don’t deposit and wait (she wanted to call...

At 30 days from move out date I have a copy of the landlord tenant laws in my state regarding deposits in a letter (sent certified). I proceed to tell...

State law says that all deposit related correspondence must be in Certified Mail. State law also says he must pay our attorney fees if he’s in violation. A week later...

LuckySe7enTheories − Absolutely delicious malicious compliance.

[Reddit User] − It's interesting if you consider how all these "small things" you'd normally let slide really add up if you decide to go by the book.

Ciels_Thigh_High − My landlord managed to take $400 on b__lshit charges. We mowed lawn the day before we left, vacuumed and shampoo the carpet, and had informed him our first...

Those non problems added 400 to out bill, and he had never added stairs to the 6 ft drop to the backyard, so it was unusable. F__k you tyler.

Some commenters vented about terrible tenant and landlord experiences, showing how both sides can abuse the system

Edymnion − We used to do tenants. USED to. They ALWAYS destroy the place no matter what you do, and frankly we just got tired of putting houses back together....

TerpWork − Then you have my old landlord who tried to charge me $1600 for a broken plastic handle on a $100 microwave, scuffed walls after a 3 year occupancy...

Got him down to $700 and he told me to f__k off any further and take it to court. He won in the end when I gave in because $700...

This user raised an important legal question about notice periods

keithrc − Just curious: in your state, is it legal to give only 5 days to vacate, particularly if they're on a lease? My mother was once given 3 days...

On the flip side, this group criticized the landlord’s tone

Theonlylonely − God you sound like a pompous b__ch, "magical mommy powers"? Do you think you're the first woman to have a kid? I couldn't even get through your "recount"...

Hymer83 − I know I will get downvoted but seriously... A couple who is either just about to or just had a baby might not be focusing on reading emails....

To me it just sound very inconciderate and vicious to be "professional" just because the dad of a infant called you out for bringing kids to their home and might...

To me the right thing would have been to just call and ask if they want to renew the contract and to update the lease when things with the baby...

What do you think? Was the landlord justified in going full legal eagle after being called unprofessional, or did she overplay her hand against a struggling young family? Drop your thoughts below.

 

Leona Pham

Leona Pham

Hi, I'm Leona. I'm a writer for Daily Highlight and have had my work published in a variety of other media outlets. I'm also a New York-based author, and am always interested in new opportunities to share my work with the world. When I'm not writing, I enjoy spending time with my family and friends. Thanks for reading!

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