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Resort Staff Remove Burn Survivor From Pool Over Modest Swimsuit, She Demands Firings After Realizing Why

by Marry Anna
November 14, 2025
in Social Issues

Regaining confidence after trauma is rarely linear. Small wins feel monumental, and setbacks feel sharper than they should. When someone works through years of insecurity to enjoy something simple again, the emotional weight behind that moment is enormous.

Yet all it takes is one rude interaction to pull them back into the pain they thought they’d outrun. In this case, a woman finally returned to a pool she once loved. Within minutes, she faced judgment that felt both unfair and deeply personal.

What followed was a heated dispute over clothing, assumptions, and discrimination.

Resort Staff Remove Burn Survivor From Pool Over Modest Swimsuit, She Demands Firings After Realizing Why
Not the actual photo

'AITA for "going full Karen", and demanding both the employee and pool manager be fired?'

I (46F) was in a horrific house fire when I was 7. About 80% of my body has these discolored and puckered burn marks.

By some stroke of luck, my head, neck, and hands were spared. Because of this, I always wear clothes that cover up almost all of my body.

As a kid, I loved swimming so much, my dream was to become an Olympic swimmer, but after the fire, I was too body-conscious to swim anywhere but a backyard...

Even as an adult, I didn't use to swim because I hated the stares and the whispering. Surf suits were not an option since my sensitive skin couldn't handle them.

4 years ago, I was working with a Muslim woman who wears a Hijab.

I overheard her talking about swimming, asked how she does that with her Hijab, and she showed me a Burkinis.

They are made of the same material as swimsuits, and composed of pants and a long tunic with a turtle neck.

I am not exaggerating when I say that I actually cried when I got mine, since it meant reclaiming something that I loved, that the fire stole from me.

This weekend, my husband surprised me with a trip to the resort we spent our honeymoon in, 20 years ago.

I was very happy, since I would finally get to swim in this gorgeous pool they have. Saturday morning, we get to the pool.

I shower before getting into the pool, only for a pool employee to come not even 10 minutes later, and ask me to leave the pool. I ask why, and...

I tell him that it is actually a swimsuit, just more covering, but the same material, close to the body, so no snagging risk or anything.

He says again that it isn't allowed, but with this really n__ty look and tone. So I asked for the manager.

We do the same song and dance, only for him to add that it was making others uncomfortable.

And that's when it hit me, they thought I was Muslim since my hair was also covered, and they were discriminating.

We left, cut our stay short, but I left a scathing review on many websites, including their own SM One of my posts was getting a hit viral on this...

When contacted to resolve the situation, things escalated to me threatening to do my best to sue them. They asked what they could do to fix the situation.

I said the only solution was to fire both the worker and the manager. My sister says that I went too far and should not have asked for that. So...

This scenario demonstrates how personal trauma and public discrimination can intersect, creating intense emotional reactions.

The woman, a survivor of a severe childhood house fire, has long experienced heightened sensitivity around her body and skin. Wearing a burkini allowed her to reclaim swimming safely and confidently.

When pool staff barred her entry, citing discomfort to others and assuming her religious identity, it constituted both a personal affront and a likely instance of discriminatory treatment.

Such experiences are not trivial; exclusion based on appearance or perceived religion can cause immediate distress and reinforce long-term psychological vulnerabilities.

Research on public accommodation discrimination highlights the psychological impact of exclusion.

The National Institutes of Health (NIH) notes that perceived discrimination in service settings can increase stress, anxiety, and social withdrawal, particularly for individuals with prior trauma.

Additionally, social psychology research emphasizes the consequences of implicit bias in customer service.

A study in the Journal of Applied Social Psychology found that assumptions about identity, such as religious affiliation based on clothing, can influence behavior and lead to exclusionary practices, whether intentional or not.

Experts stress that organizations must implement clear policies and training to prevent discrimination.

Psychologist Dr. Robert Livingston notes: “Institutions have a responsibility to ensure equity and inclusivity in service delivery; staff training and accountability mechanisms are essential to reduce bias.”

In this context, the woman’s insistence on accountability, including requesting corrective measures for staff who enforced discriminatory judgments—is consistent with best practices for protecting individual rights and promoting inclusive environments.

Constructive steps could include formal staff training, public acknowledgment of the error, and revisions to dress code enforcement that emphasize safety without relying on assumptions about patrons’ identity.

Here’s what Redditors had to say:

These users pushed back hard against the idea that OP “overreacted.”

showgirlsteve − NTA. “Karen” is when people react disproportionately, usually to things that are out of an employee’s control.

They have employees harassing paying customers (for most likely bigoted reasons) that are not breaking any rules. Totally different.

No_Scientist7086 − NTA. And good for you for standing up for other women of any kind who choose to wear that too.

That is a highly discriminatory position for them to take.

Reasonable-Ad-3605 − NTA. They were out of line.

Walktothebrook − NTA. Cannot help but feel their intentions were based on discrimination, and you were right to push back.

This group focused on the deeper implications.

[Reddit User] − NTA, I would also have left a scathing review.

Though I am curious how this would play out in a discrimination case, seeing as you are NOT muslim at all, but the employees presumably thought you were.

Does anyone with court backgrounds know about this area? I’m just curious.

Edit: the replies to this comment have been very helpful, thanks everyone!

PerformanceWeary1328 − NTA. A resort managed by a r__ist can't be that peaceful of an escape. Those reviews are doing people a favor and saving their money.

The_Ghost_Reborn − NTA. Even if the employees were enforcing a bad/illegal policy they didn't write, they were rude and confrontational about it.

The only question is whether the firing should stop at the employee and manager, or if there is someone above them that the discrimination ultimately filtered down from that needs...

They argued that employees discriminated against OP because of how they assumed she might worship or dress, and that’s illegal.

Alpacaliondingo − Wtf I don't see how a burkini is any different than someone swimming in a wetsuit. Definitely NTA.

CameoAmalthea − NTA, if you’re in the US, you can contact disability rights your state (every state has a protection and advocacy organization called something along those lines) because they...

You can get free legal help there. Due to your disability (burn scars, trauma from burns, anxiety over your appearance), you needed to wear swim swimsuit that covers more skin.

They refused to allow you to. You may also have a case for discrimination for wearing religious garb.

Edit: I looked it up. Under the Civil Rights Act of 1964, it is illegal to discriminate against individuals based on their religion.

The Act prohibits discrimination in various areas, including employment, housing, public accommodations, and federally funded programs, on the basis of race, color, religion, sex__, or national origin.

This means that it is unlawful to discriminate against someone based on their actual or perceived religion.

These commenters offered emotional support while calling out the resort for ruining something deeply meaningful.

ThisGuuuy2 − NTA. Very rarely would I condone someone losing their job, but blatant discrimination, and not to mention spoiling something you were looking forward to for a long time?

And over something so stupid as a different style of clothing?

Yeah, don't blame you at all. The fact that you went that far just shows how much it meant to you, and how robbed you felt.

Do hope you get to enjoy yourself properly at a more reputable resort, though I can imagine how disappointed you must be that your old honeymoon spot has to be...

Remarkable_Skirt5380 − NTA, but I think you should ask for a refund as well. After all, swimming in the pool was a big reason why you wanted to go there,...

MelodyRaine − NTA. R__ist (ETA and bigoted) assholes do not belong in public facing positions or positions of authority.

They exist, they can have their (wrong) beliefs, but they shouldn't be able to foist those beliefs on anyone else.

These users highlighted how easily the resort could prevent this in the future.

Wrong-Construction40 − NTA, though I would be less worried about those two getting fired and more demanding that the training and regulations of staff include explicitly burkinis and similar attire,...

FancyPantsDancer − NTA, they were discriminating against you.

alacr004 − I don't think it matters or is relevant that she is not Muslim.

The fact of the matter they discriminated against her because of her bathing costume, it's her choice to wear it, and it is a swimsuit.

And it is not implicitly stated that they are not allowed in that pool. They should have let her bathe there.

Either way, it feels like discrimination because they assumed she wore it for religious purposes. I hope she sues that crap from that place.

This situation wasn’t just a dress-code dispute, it was the moment a woman finally reclaimed something she loved, only to be shut down by bias wrapped in “policy.”

Do you think demanding their removal was a fair response to discrimination, or was there another way to handle the fallout without letting the behavior slide? Share your thoughts below!

Marry Anna

Marry Anna

Hello, lovely readers! I’m Marry Anna, a writer at Dailyhighlight.com. As a woman over 30, I bring my curiosity and a background in Creative Writing to every piece I create. My mission is to spark joy and thought through stories, whether I’m covering quirky food trends, diving into self-care routines, or unpacking the beauty of human connections. From articles on sustainable living to heartfelt takes on modern relationships, I love adding a warm, relatable voice to my work. Outside of writing, I’m probably hunting for vintage treasures, enjoying a glass of red wine, or hiking with my dog under the open sky.

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