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New Boss Told Employee To Remove The ‘Ugly’ Bulk Mailing Stamp, So They Did And And The Company Lost $220K

by Annie Nguyen
November 21, 2025
in Social Issues

Sometimes, the smallest changes can lead to the biggest disasters, and for one Redditor working as a catalog designer, that couldn’t have been truer.

Tasked with creating quarterly catalogs for a small company, everything had to be perfect, especially when dealing with tight deadlines and limited resources. But when a new boss, Ron, came in and started questioning everything, things began to spiral.

The tipping point came when Ron demanded the removal of a crucial “bulk mailing” stamp, and despite the Redditor’s protests, he signed off on the change. When the catalogs were sent to the mailer, they couldn’t be processed, causing a huge delay and forcing the company to pay $8,000 to fix the issue.

The sales losses amounted to almost $200,000. Was this the Redditor’s revenge on a boss who was impossible to please, or did Ron truly deserve the blame? Keep reading to see how the situation unfolded.

A boss’s unnecessary revision cost a company $220K in delays and extra expenses, leading to his firing

New Boss Told Employee To Remove The 'Ugly' Bulk Mailing Stamp, So They Did And And The Company Lost $220K
not the actual photo

'Boss did not like the look of the "bulk Mailing" stamp, told me to remove it. Cost the company over $220K?'

Back in the 1980's I worked for a sporting goods company as a catalog designer. Small company, privately owned.

I was the entire advertising department.

I created four catalogs a year, these were responsible for most of our mail-order sales (pre-internet) to the tune of around $700K a year.

We sent the catalogs via bulk mail using a mailing service - this let us send them for a much discounted rate.

To do this required the use of a bulk mail permit and placing the permit info on the mailing area of the catalog.

Technically it's called a "fiche."

Enter a new boss, call him Ron. I was #1 - the only one - in my department.

For some reason the company owner hired Ron as a favor to a friend.

From day one he was micromanaging, questioning everything, and screwing up my very tight schedule.

This was BEFORE computers were common. EVERYTHING was by hand.

Literally typing out copy and reducing it on a photocopier to fit.

Developing the photo film myself, making prints, etc.

The actual printer had to add screens to the photos so they'd print, burn metal plates, and so on.

All time consuming and expensive. Deadlines could not be missed. So I was stuck with several 16 hour days come crunch-time.

I was complaining to the owner, but he really couldn't care less. I really wanted to stick it to Ron and the opportunity presented itself.

Constant threats of "my way or you're fired" were getting to me. The latest pre-summer catalog was done (summer was our BIG season.)

I had to give him my mock-up (photocopied sheets stapled together) of the final catalog for his approval - a new step added after he demanded it.

He looked at it and sent it back with several pointless revisions.

And a note to remove that "ugly permit box" because it was not needed.

Where he worked previously stuffed their mailers in envelopes - the envelopes had the fiche, but their mailer did this last step.

I simply asked him to initial the changes as this was the final approved version and was going to the printer the next day.

There was no time to check it again. So he did.

I knew it would be a total mess and it's something I would NEVER would have done in the past.

50,000 catalogs printed and shipped directly to the mailer. The day they arrive at the mailer the boss gets a call from the sales rep.

"We can't mail your catalogs." Boss storms into my area of the building and is literally screaming.

Ron is now pissed and yelling at me, joined by the boss.

I swear, spittle and froth, vein bulging screaming. Minimum two week delay, wasted money, lost sales.

I explain what happened, the threat to fire me, and showed the owner the changes to the final copy.

Initialed by Ron. He was going to give Ron a 2nd chance until the bill came in from the printer.

They had to stamp 50,000 catalogs by hand. We had to rent their permit, since that's what was on their stamp.

Rental and labor was almost $8,000. Adjusted for inflation that's $20,000.

Plus our early summer sales boost was off by almost $50K from previous years. Or $200K adjusted for inflation.

Ron WAS fired. I was left alone after that.

When you feel like your hard work and expertise are taken for granted, it can sting more than just the frustration of a bad day. OP had spent years as the sole catalog designer at a small sporting goods company, creating and mailing out catalogs that brought in a significant portion of the company’s sales.

Everything was going smoothly until Ron, the new boss, arrived and began micromanaging every step. OP’s once efficient process, perfected over years of experience, suddenly felt like it was under constant scrutiny and disruption.

From a psychological perspective, this kind of micromanagement can be incredibly draining. It triggers a deep emotional response, especially when you’re an expert in your field and someone who’s unfamiliar with the work starts making changes.

OP was faced with a manager who didn’t trust their expertise, which can feel like a personal attack, even if it wasn’t intended that way.

In this case, Ron’s decision to have OP remove the bulk mail permit stamp, the very thing that allowed the company to mail catalogs at a discounted rate, wasn’t just a small mistake. It was a sign of complete disregard for OP’s years of experience and the very system that had been working well for the company.

When OP was forced to follow Ron’s instructions, they could feel the consequences coming. And sure enough, the decision backfired. The catalogs were sent out without the permit stamp, and the mailer couldn’t process them. What followed was a major delay, wasted time, and, in the end, a financial loss that amounted to over $220K in lost sales and extra costs.

Ron’s response? Yelling at OP, blaming them for the mistake. But the truth was right there in front of him, OP had warned him, and the mistake was his, not theirs.

What’s so satisfying about this story is that OP didn’t need to raise their voice or fight back aggressively. Instead, they played along with the request, knowing the consequences would speak louder than any argument.

In the end, the financial hit was undeniable. Ron was fired, and OP, along with a few others, walked away from the company. It was a quiet victory, but one that sent a strong message about leadership, respect, and the importance of trusting your team.

Dr. George Everly Jr., a psychologist specializing in workplace resilience, notes that when employees feel their expertise is ignored, what follows is a breakdown in trust … performance suffers because important decisions bypass the very people doing the work.

It illustrates that leadership must leverage, and not override, expertise, especially in high‑stakes operations.

This situation really drives home a crucial lesson about leadership and expertise. When employees feel like their skills and experience are undervalued, it’s not just their morale that suffers; it’s the entire organization. Leaders who disregard the input of their team risk more than just turnover, they risk the very foundation of their operations.

These are the responses from Reddit users:

This group highlighted the chaos and overreaction from Ron and the boss

[Reddit User] − Ron digging his own grave and not even seeing it coming.

Frenetic_Platypus − Boss storms into my area of the building and is literally screaming.

Ron is now pissed and yelling at me, joined by the boss. I swear - spittle and froth, vein bulging, screaming. They really went postal on you, eh?

TrillionSquids − "Because the boss knows what the boss says goes, if the boss's suffered losses then that's what the boss chose!"

These commenters shared their own insights or hypothetical reactions

JimDixon − I used to work for a mailing service like (as I suppose) the one you used. Everything you said made sense to me, but one.

I suppose the mailing company had to apply paper address labels, right?

Did you know you could get mailing labels with the fiche printed on them, right next to the address? This would have made it a lot simpler.

I can only guess the labels were already printed, and there was no way to reprint them.

Later, we would have used an ink-jet printer and it would have been a piece of cake, but I don't think they existed in the 1980s.

Anyway, it's a pleasure to hear from someone who knows something about the bulk mailing business.

It's such an esoteric field, I have never seen it mentioned on Reddit before.

Dangerous-Project672 − I’m not saying this is the most professional thing, but if I were your company’s owner,

I might’ve let you fire Ron yourself as an apology to you

edroyque − I genuinely don’t understand why people coming into a job start swinging their dicks so early.

At least go through one cycle and see what’s what - then work with people for incremental change

before going for exponential improvement once you really know what’s going on.

This group eagerly sought an update on Ron’s fate

Thex667 − Never interrupt the enemy while he is making a mistake.

StevenBayShore − Sorry for using strong language, but that Ron guy seemed like real doodybutt.

These commenters reflected on how things should have been handled at the company

[Reddit User] − Wow. ..in every company I've worked at, if something like this happened,

it wouldn't have mattered that Ron requested and signed off on removing the permit box.

Everyone involved would have ignored that, and accused the person in your position of not doing enough

to explain the ramifications of removing the permit box...despite your repeated attempts to do just that.

It's awesome that this company did the right thing and recognized that Ron was the one at fault.

LOUDCO-HD − Normal people in a normal world = cool story, well written, slightly wonky math but such an entertaining read,

we’ll overlook it! Reddit people in a Reddit world = ignore the story, who cares, let’s triple check the math

and question everything because this guy obviously made this up and is a karma whore and it elevates my pathetic existence by putting other people down!

Do you think OP was justified in letting Ron’s mistake play out? Or would you have handled it differently? Share your thoughts in the comments!

Annie Nguyen

Annie Nguyen

Hi, I'm Annie Nguyen. I'm a freelance writer and editor for Daily Highlight with experience across lifestyle, wellness, and personal growth publications. Living in San Francisco gives me endless inspiration, from cozy coffee shop corners to weekend hikes along the coast. Thanks for reading!

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