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Repairman Flirts With His Wife At Midnight, He Leaves A Public Review

by Layla Bui
February 23, 2026
in Social Issues

When you call an emergency repair service in the middle of the night, you expect professionalism. You expect the problem to be fixed and the technician to leave. What you do not expect is your spouse calling you in tears because the situation felt unsafe.

One husband says that while he was out of town, an air conditioning technician crossed lines that never should have been approached. The unit was repaired, but the interaction left his wife shaken.

After sharing their experience in an online review, the business owner reached out with an apology and a request to take it down. The explanation given did little to ease his concerns. Now he is wondering if standing by the review makes him unfair, or if potential customers deserve to know.

After a late-night repair, a husband left a scathing review over the technician’s behavior

Repairman Flirts With His Wife At Midnight, He Leaves A Public Review
not the actual photo

'AITA for leaving a repairman a bad review for flirting with my wife?'

The air conditioner broke last week while I was out of town and my wife had to call an emergency technician in the middle of the night.

A company we’d used before without issues sent a guy over.

He fixed the air conditioner no problem, but once he’d left I woke up to a million missed texts and calls from my wife, who was hysterical.

Apparently within minutes of showing up he made comments about her body and other suggestive statements.

She made it clear she wasn’t interested without being outright rude

because she didn’t want him to get mad and leave without fixing the air conditioner.

The tech kept trying to put moves on her, then after he’d fixed the A/C, he didn’t leave right away,

trying to feed her some lines about how she seemed to be home alone and he could “spend the night to make sure she was safe.”

Eventually he realized he was driving down a dead end and left,

but the whole thing just really freaked her out, having some guy in the house who didn’t leave when asked and everything.

I was pissed to hear about all this, and she was shaken up by the incident,

so we left a review on their Google and Yelp pages saying what had happened.

The company is pretty small so the owner called me to apologize a couple days later and said the tech had had a few drinks that night,

not expecting to be called out to an emergency job, and that “his sense of humor had clearly been misinterpreted” by my wife.

He asked me to take my review down because it called the tech out by first name

and apparently a review saying he was coming onto a female customer could cause some personal problems for the guy.

The owner also reasoned that the business was an air conditioner repair business, not a bedside manner business,

and that they did fix the air conditioner, so deserved a higher rating

I told them our review stands, and they basically said we were a**holes

for threatening the reputation of their business and the personal reputation of the tech over a single misunderstanding.

On the one hand, they did fix the air conditioner, and that’s what we called them to do.

On the other hand, I feel like this is relevant information for people considering hiring them, even if it was a one time thing. AITA?

Feeling unsafe in your own home can leave a mark that lingers long after the door closes. When someone crosses a line in a private space, the body often reacts before the mind has time to process what happened. That sense of vulnerability is difficult to dismiss, especially when it involves a stranger who had access to your home at night.

In this situation, the husband wasn’t just writing a negative review about poor customer service. He was responding to his wife’s fear. She was alone in the house. The technician made comments about her body, persisted with suggestive remarks, and lingered after finishing the repair.

Her reaction was cautious and strategic. She did not escalate or confront him aggressively because she needed the air conditioner fixed and did not want to provoke someone who was physically present and in control of the situation. That emotional calculation speaks volumes. Many women are socialized to manage discomfort quietly in order to preserve safety.

Some people might frame this as a misunderstanding or a case of misplaced humor. The business owner did exactly that, suggesting alcohol and misinterpretation were to blame. Yet definitions from reputable organizations challenge that minimization.

The Canadian Human Rights Commission defines sexual harassment as unwelcome conduct of a sexual nature, including comments and invitations that offend or humiliate, regardless of intent.

Research published through the National Institutes of Health also confirms that non-physical sexual comments and propositions in professional contexts can produce stress, fear, and diminished psychological safety.

Those findings matter because the setting amplifies the experience. This was not a crowded workplace. It was a private residence, late at night. The technician suggesting he could “stay to make sure she was safe” carries a different emotional weight in that environment.

Verywell Mind explains that unwanted sexual advances can trigger anxiety responses rooted in perceived threat, particularly when there is a power imbalance or limited escape options.

Seen through this lens, the review was not an act of revenge. It was a form of accountability. A home service business does not simply provide mechanical repairs. It sends employees into intimate spaces where professionalism includes respect and boundaries.

Technical competence does not override conduct. If the behavior truly was inappropriate, informing future customers is arguably part of community transparency.

The deeper question is not whether the technician’s reputation might suffer. It is whether silence protects others or perpetuates risk. When safety and service intersect, customers are not wrong to evaluate both.

Here’s how people reacted to the post:

These Reddit users urged adding the DUI detail to the review

br-at- − NTA maybe update the review to add that they apparently drove drunk to your house?

Not sure how that was supposed to exonerate anything.

RosalieThornehill − The owner called me to apologize a couple days later and said the tech had had a few drinks that night,

not expecting to be called out to an emergency job... So he drove to your home in that state? Yikes.

Probably should add that to your review, too...and that “his sense of humor had clearly been misinterpreted” by my wife.

Gaslighting, on top of everything else. Classy. apparently a review saying he was coming onto a female customer

could cause some personal problems for the guy. GOOD.

The owner also reasoned that the business was an air conditioner repair business, not a bedside manner business...

What a cartload of festering excrement!

Professionalism is essential in any business, whether one is sweeping floors, fixing HVAC systems, or performing brain surgery.

I say update your review with the full text of his reply, so people can see what kind of creep the company owner is, too.

As a woman, that’s the kind of thing I’d want to know about, before I called an AC guy in the middle of the night.

And, if you couldn’t already tell, NTA. On any level.

[Reddit User] − NTA- But i would have let the owner know that he just admitted to DUI and you were gonna inform the police.

These commenters supported leaving the review to protect other women

mynoolie − NTA. They justified his behaviour, then put the blame on your wife for misinterpreting his behaviour.

This is such a huge turn off. The company showed you it's views on how its employees are allowed to act.

It's gross. Leave a bad review! In fact, think of it this way.

By leaving the review, you are helping some other woman, maybe one who is less confident than your wife, not get into a similar situation.

strike_match − NTA. As a woman, getting hit on when you’re alone in your home with someone

who is on the clock is super uncomfortable and often scary. Your review may stop him from having the opportunity to do this to other people.

[Reddit User] − NTA NTA NTA please leave that review up, if he has the chance to be like this again he could be more forceful next time

and something worse could happen.

Your wife's story is already horrifying and I would feel like I was in danger in her shoes, so imagine what else this guy could do!

disgusting, and disgusting that the boss didn't fire the guy outright, and tried to justify the s__ual harassment!!

Sorry this happened, and it's good you made this situation public

nofftastic − I like how people hand-wave away inappropriate behavior as a sense of humor being misinterpreted...

As if saying it was OK and the wife just didn't get the jokes. And a review saying the tech is a d__che might hurt his reputation? You don't say!

You're perfectly accurate to say "[Tech] fixed my A/C, but had been drinking while on-call and wouldn't stop coming onto my wife.

If you use this company, ask for someone other than [Tech's name]."

I'd leave another review about the owner's lack of professionalism as well! NTA.

These folks called it harassment, not flirting, and slammed the owner

lightwoodorchestra − NTA. That's not 'flirting', it's harassment and it sounds absolutely terrifying for your wife.

Then the owner called you and was like 'well, he was drunk at work, so no biggie right? ?'

tinymothtoaflame − NTA. He s__ual harassed your wife. What a sucky apology by the company.

For that, he deserves a followup bad review. The owner may not have control of how an employee behaves,

but he has absolute control over setting standards and deciding who works there. So the owner admits the guy was drunk on the job.

Then he downplayed the harassment and how your wife felt because it was all a joke?

Finally, he basically argued how his employees treat customers shouldn’t count as much as doing a technical job.

Never mind if that customer feels scared and threatened. You didn’t cause personal problems for that guy. He did by his actions.

I think most women would be grateful for the review. Who wants to be s__ual harassed and feel unsafe in their homes so the AC works?

If the company wants a better review, they need to hire better people.

Edit: I changed a spelling error. I also changed ‘females’ to ‘women’ since someone pointed out ‘women’ is a more appropriate term, and I agree. Wow.

Thanks strangers! My first awards! My first gold!

ArtisanalPixels − NTA! No wonder your wife was so upset. He was way out of line. That’s actually terrifying.

Joking or not, that’s a nightmare scenario.

A guy in my house, stepping outside his professional capacity to make comments

about my body and make a point to mention that he knows I’m alone?

It doesn’t matter how he intended it to come across, the result was she felt genuinely threatened.

And he was drunk on top of that! Good lord. His boss is an AH too for trying to defend it. “Misinterpreted” my foot.

CaptainBeverlyPicard − NTA. 1. Why would they send even a marginally i__oxicated tech to fix anything?

That's a major liability issue from the moment he gets in his vehicle.

2. How is it your fault if an accurate account of this guy's behavior causes him personal problems?

If my husband hits on a customer and the customer complains and I leave him, that's my husband fault

because HIS behavior initiated the chain of events.

3. Why should any customer need to interpret an employee's sense of humor?

While you're working there should be no humor that could, under any circumstances, make me question your motives or intentions.

The fact that the company is covering for him speaks volumes about the company's values and lack of basic respect for their customers.

4. Since when are Google and Yelp reviews ever strictly related to quality of work without considering customer service?

I'm checking reviews specifically to avoid the company that hires creepy dudes who might drink before work

then make female customers uncomfortable with their highly inappropriate comments about spending the night.

This dude can GTFO here with his b__lshit.

Leave that review up so young single women especially know what they're walking into before they call this place.

These Redditors stressed service and professionalism matter as much as repairs

danny2787 − NTA. Reviews are not just about the end results. Customer service is a big part of any business.

What happened was inappropriate. The fact the owner didn't take the incident seriously makes me think the review is very much needed.

arseholierthanthou − NTA. As you said, both the repair getting done and the repair man's behaviour are relevant information to future customers.

The owner shouldn't have sent someone who'd had enough drinks to lose their professionalism over without consulting you first.

I understand the tech wasn't expecting a call out, and that he was responding to an emergency, but you should have been told that up front.

"Our night tech wasn't expecting a call and has had a few drinks, do you still want him to come?"

That way the ball is in your court, and it's up to you to decide how badly you want the air conditioning fixed.

This commenter shared losing a contractor over similar misconduct

Frittzy1960 − Used to have a kitchen business. We used a particular electrical contractor

until we had 2 complaints in quick succession about one of their employees hitting on the female clients.

A call to the company resulted in the owner saying "he is just going through a tough time

because his girlfriend left him and yes, we will still be using him for your jobs."

No you won't because you aren't getting any more jobs off us!

Owner was pissed he lost our business because of this but his own fault - he had other employees he could have sent.

We were sending over $100k a year his way until this happened.

This user warned behavior could escalate and urged wider reporting

lostallmyconnex − How do you know he didn't sabotage the AC when she turned him down? Please add this to the review.

He may s__ually a__ault a woman who doesn't have a husband. Record ALL FUTURE CALLS.

Add the review to yelp, make a facebook post on local pages, and contact the BBB. Holy s__t the owner defended him.

An air conditioner was fixed. But something else cracked that night, trust.

The husband wonders if one incident justifies a public review. Many readers believe the review isn’t punishment; it’s information. When safety feels shaky, transparency becomes protection.

Was leaving the review fair? Or should technical service outweigh personal conduct? If a worker made you uncomfortable in your own home, would you quietly move on or make sure the next customer knows? Share your thoughts below.

WHAT DO YOU THINK OF THIS STORY?

WHAT DO YOU THINK OF THIS STORY?

OP Is Not The AH (NTA) 0/0 votes | 0%
OP Is Definitely The AH (YTA) 0/0 votes | 0%
No One Is The AH Here (NAH) 0/0 votes | 0%
Everybody Sucks Here (ESH) 0/0 votes | 0%
Need More INFO (INFO) 0/0 votes | 0%

Layla Bui

Layla Bui

Hi, I’m Layla Bui. I’m a lifestyle and culture writer for Daily Highlight. Living in Los Angeles gives me endless energy and stories to share. I believe words have the power to question the world around us. Through my writing, I explore themes of wellness, belonging, and social pressure, the quiet struggles that shape so many of our lives.

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