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Car Dealership Tries To Sneak Extra Fees, So They Walked Out And Left Them Desperate For A Sale

by Layla Bui
November 21, 2025
in Social Issues

Ever been told, “If you don’t like it, leave?” That’s exactly what one Redditor faced when a car dealership tried to sneak in a nearly $1,000 “end-of-year” fee after they had already agreed on a price.

After a long day of paperwork and a test drive, they were ready to finalize the deal and head home, but the finance office wasn’t ready and tried to upsell them on add-ons and then added unexpected fees.

When they pushed back, the finance person arrogantly told them they could leave if they didn’t like it, so that’s exactly what the Redditor and their husband did. They walked away, leaving the dealership scrambling to salvage the sale.

Was this a victory against shady tactics, or did they go too far by walking out after such a long process? Keep reading to see what the community thinks about this bold move.

A couple walks out of a car dealership after being hit with unexpected fees and upselling tactics

Car Dealership Tries To Sneak Extra Fees, So They Walked Out And Left Them Desperate For A Sale
not the actual photo

'Don't like it, leave?'

This happened today. My husband and I have been car shopping as I was in an auto accident at the beginning of summer.

Our car was totaled in the accident and it has been a loooong process.

We finally decided on the automobile we wanted, got all our paperwork completed, and had our financing all worked out.

All we needed to do was sign all the paperwork and drive away.

The dealership is 90 minutes from our house so we took the kids out of school early and my husband took off work after lunch.

We wanted to make sure we were home in time to keep our typical school night schedule going.

We get to the dealership at our agreed-upon time, we did one more test drive and were ready to sign everything.

Then the games started. All of a sudden the finance office wasn't ready for us.

Then after an almost 2-hour wait, they were ready.

The finance person started by trying to upsell us on all the add-ons dealers try to sell you.

We told her we didn't want anything extra, we just wanted to look at the numbers, read the paperwork, sign it all, and head out.

Due to our wait, we had a limited amount of time to get this done and still be able to get home in time for the kids bedtime routine.

The first thing she does is pull out a different set of numbers than we were originally given and agreed to.

All of a sudden there is a dealership fee for selling us a car at this time of year. Nearly 1k for this nonsense.

Then she states that if we don't like the fee, we could leave as they have people begging to buy cars from them.

So, my husband and I stood to leave. She then tells us we can't leave as she has already printed the forms.

I laughed at her and told her to go out and get one of those beggars to buy it.

So far the finance person has called twice and the salesperson has called 4 times.

I guess they weren't expecting someone to get that far and then walk away.

ETA: I didn't update sooner as I really wanted to finish the situation before revisiting this.

The truly terrible car dealership was Auffenburg Nissan in Shiloh, IL.

We went with an auto sales company that was a no negotiation, no hassle, and no hidden fees company.

Honestly, getting my insurance updated took longer than anything in their office.

It’s important to know your worth and set boundaries in a situation where someone else is trying to push you into something you’re uncomfortable with.

The OP and his husband took time out of their day, pulled their kids out of school early, drove 90 minutes to the dealership, with everything lined up and then hit a wall when the finance person sprung a surprise $1,000 “dealership fee” and said, “If you don’t like it, you can leave; people are begging to buy cars here anyway.” The moment wasn’t just frustrating; it felt disrespectful.

From a psychological and practical standpoint, the OP’s decision to walk away instead of accepting that last‑minute fee was a solid display of assertiveness.

According to Psychology Today, “Assertive behavior strikes a balance between being passive and aggressive, allowing you to advocate for yourself while respecting others.” The OP exercised just that, avoiding being pushed around, but staying calm and clear about their limits.

There’s also a major theme of boundary‑setting here. As one article in Psych Central puts it: “Understanding how to set personal limits is essential for building and maintaining healthy relationships.”

The dealership’s tactic, changing the deal at the last minute and dismissing the OP’s concerns, trampled their boundary. By deciding not to sign under those terms, the OP reinforced their right to a fair deal and their right to walk away.

What I appreciate most in this scenario is how the OP balanced respect for the process with respect for themselves. They didn’t yell, they didn’t storm out angrily, they calmly disengaged when the deal became unfair. That’s exactly what assertiveness is about: “expressing your needs clearly without hurting others”, and “feeling confident in social situations”. Psych Central

This shows that standing firm doesn’t have to be confrontational; it just has to be clear and consistent.

And yes, there’s a reward for this kind of self‑respect. The OP ended up with a much better deal at a “no‑hidden‑fee” dealership and got to enjoy a much overdue date night with his wife instead of being trapped in a bait‑and‑switch waiting game. That shift from feeling pushed around to feeling empowered makes all the difference.

Here’s the feedback from the Reddit community:

These commenters expressed enjoyment and support for the OP standing their ground

ModingusKhan − I bet the look on their face was priceless

AngelaMotorman − Please do your neighbors a favor and go to the state subreddit

where this happened and tell them the story -- with the name of the dealership.

PeorgieTirebiter − Good on you for not falling for their BS.

These Redditors shared similar experiences where dealerships tried to backtrack on deals or change terms

Pleasant_desert − Love this! Happened to me too. Walked out right before ink hit paper.

GM called me to apologize for the finance persons behavior. Too bad so sad.

RubAggressive3520 − This happened to me last year! I left a deposit but had to come back

& sign papers as it was after 6 PM & the financing office was closed.

The lady understood that I didn’t have a car because I was in an accident and it was pandemic, so it was difficult to get a ride.

And it was pretty far away. She offered free delivery!

The next morning, two employees would follow e/o to my house, I’d sign the papers,

and then the second employee would take her back. DEAL!! Sounded too good to be true.

Next day, she can’t find anyone to drive to me, but no worries, the deal was still on, I just had to find somebody to bring me back 😒

I told her to cancel the transaction because this is not what we agreed upon.

She told me if I didn’t want it, to cancel because she had sooooo many other buyers & it was impossible to find cars these days, etc.

Walked 2 miles to a dealership near my house and bought the same exact car in a different color for the same price.

By the time I was driving off the lot, she was still blowing up my phone telling me she would work something out

jellybeanguy − If you do decide to answer their calls, tell them that now YOU have a 2k fee

that you’re gonna charge them to buy the car from them for wasting a day and making you pull the kids out of school

These commenters highlighted how dealerships often try to manipulate customers into accepting unfavorable terms

[Reddit User] − I had a similar experience. I bought a new truck in 2012 and after all the sales pitches,

we agreed on a price that fit my budget at $310 a month after my trade in.

Get to the office and it suddenly becomes $323 a month. The boss says “it’s only $13 a month more.

Come in and have some coffee on us once a month”.

I told him “how about you gimme the price of 36 coffees in a check right now and we’ll be even.

36x13 is $468. I’m not paying another $500. I’ll see you later.”

I got up grabbed my trade in keys off his desk and by the time the keys stopped jingling he had it back to $310.

I dunno what he added but it wasn’t anything extra for the vehicle itself. Probly some useless warrantee on a brand new truck.

I imagine lots of people let the $13 go and don’t complain but in the end, it’s $500 more.

RaceyRee3 − I had a similar thing happen too, I’m a female and was shopping for a fridge,

finally selected one but then realised I was missing a crucial measurement which was necessary as it had to fit in a certain space in the kitchen,

I told the salesman I had to go back home to get the measurement

and he said “if you walk out the door that special price I gave you ends”, I said nothing and kept walking,

as I got near the doors another salesman approached me, told me he was the sales manager and could he help me,

I said “yes I’ve picked out a fridge for $ amount but need to check a measurement

and I’ll be back in half an hour to buy it at that price if it’s going to fit”, “no problem”

he said “just come see me when you return and I’ll get that sorted for you”.

I did, and he did. Poor little pipsqueak salesman lost his commission by being a jerk to me, ha!

This group called out the sales tactics used by dealerships

BluehibiscusEmpire − Whenever someone messes around in a high value transaction- the best course is to leave.

Because if they are like that pre sale, it will be a lot worse after you have given them the money :)

tyleritis − I hate that they thought they could wear you down or make you feel a sense of urgency

that THEY manufactured to accept different terms. Glad you stood up for yourself

Trappedinoblivion − A few years ago I was new car shopping at a dealership we had bought 4 previous cars from.

This time I was recently divorced and was there alone. I had done extensive research on different cars.

I knew what I wanted & what I could afford for a payment. I found a new Honda Civic 4-door, basic model with none of the fancy upgrades.

Took it for a test drive, had more room than I expected & plenty of power.

Got back to salesman’s office told him to write his best price on the back of his business card.

If I could beat it elsewhere I wouldn’t be back, if not I would be back to buy it.

After looking at multiple other dealerships at comparable Honda Civics, the first dealership had the best price by far.

I returned the following day to finalize the purchase. And went to the Finance manager office.

He went over all the basics, and then starts the hard sale for the extras & extended warranty.

I shook my head & told him, “ I spent hours with your salesperson telling me what a great car Honda is

and I should get YEARS of use out of it & how it’s one of the top rated brands.

THEN I come in here to you & you start in about how it’s a foreign car & you can’t guarantee it will make it off the car lot”!

!! So I think I need to talk to the manager & figure out which one of you is blowing smoke up my a**!

The finance guy starts backtracking, as I stand up & walk to the door. I told him he made a terrible mistake when he assumed I was stupid!

dameon5 − My Dad worked for a big car manufacturer until he retired.

So when I buy a new vehicle, I use that manufacturer's employee discount program. It's great!

MOST of the time, it kills all the dealership games because there is a set price on the vehicle based on MSRP minus

the employee discount and the value of my trade-in.

The sales folks realize this and don't s__ew around. All except one dealership in my area.

They pulled out the ol' four square sheet and started their manipulation b__lshit.

I sat back and listened to their spiel for a minute or two asking myself if they really thought this would work (they did).

They didn't have the vehicle I wanted, so I planned on ordering from the factory.

My trade was still in good shape, so I wasn't desperate for a vehicle.

When I got tired of listening to their crap I asked for my keys back so I could leave.

Instead, they pushed harder to sell me a vehicle on their lot that wasn't what I wanted.

I asked a second time for my keys. Instead they brought out their manager, who had my keys in his hand,

but instead of handing them to me, he kept trying to sell me.

The third time I asked for my keys, I also pulled out my phone, dialed the non-emergency number for the local police,

showed the manager my phone and informed him I would report him for holding my wife and me hostage

if I didn't get my keys back right now. I got my keys and have refused to do business with that dealership ever again.

These commenters discussed how car dealerships often push customers to the edge with high-pressure tactics

Secret-Plant-1542 − Car dealerships are one of the few places where honestly believe you should act like a Karen.

Wait two hours for the luxury of spending $10-40k? You're out of your f__king mind.

[Reddit User] − Bought a used car and as I was driving it home the sun hit the windshield just right and I saw a crack in it.

Called the dealership as I was driving home and they told me tough luck, that’s your problem.

About 3 days later they call me and said I needed to come back in because some signature blocks had been missed

and they couldn’t finalize the transaction. I said, “oh do I? ”

When I returned I told them I wasn’t signing s__t until they fixed the windshield. They said, “fine, no problem. Just sign here.

” Something felt off, so I told them no, put it in writing that you’ll fix it. The sales manager went Berserk!

Got super upset and they had to bring a different guy in, who finally put it in writing. And you know what, son of a b__ch they fixed it.

Aware1211 − This is the answer. Get up and walk out. I did that at one dealership when the agreed upon price (cash) suddenly jumped $3,000.

Pen in hand over open checkbook, closed them both, and walked out. Went to a different dealer, signed paper at the correct price, and drove away.

How do you handle situations when you feel a deal is going south? Do you walk away, or do you try to negotiate? Share your thoughts below!

Layla Bui

Layla Bui

Hi, I’m Layla Bui. I’m a lifestyle and culture writer for Daily Highlight. Living in Los Angeles gives me endless energy and stories to share. I believe words have the power to question the world around us. Through my writing, I explore themes of wellness, belonging, and social pressure, the quiet struggles that shape so many of our lives.

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