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Company Refused To Reimburse A Cheap Train Ticket Without A Receipt, Dad Makes Them Pay For A $200 Taxi Instead

by Annie Nguyen
November 3, 2025
in Social Issues

Business travel thrives when policies support smart, cost-effective choices without drowning employees in red tape. Requiring receipts for every expense aims to protect company funds, yet it can backfire when practical options lack formal paperwork.

A seasoned traveler in Switzerland chose a quick train to the airport, only to have reimbursement denied over documentation technicalities. His pointed pivot to a far pricier ride, complete with the demanded proof, forced the finance team to confront their own rules.

Did a simple ticket spark a policy overhaul? Scroll down for the full expense showdown and Redditors’ tales of bureaucratic revenge.

One dad turns a simple airport commute into a masterclass in malicious compliance when his company’s receipt obsession backfires spectacularly

Company Refused To Reimburse A Cheap Train Ticket Without A Receipt, Dad Makes Them Pay For A $200 Taxi Instead
Not the actual photo

Dont worry I made sure to get a receipt this time?

My dad gets sent on business trips fairly often.

As with most business trips, all of his expenses are covered.

When he spends money on things

that can’t be prepaid, he gets reimbursed after the trip.

He just submits the expenses, hotel, food, transport, and the company pays him back.

During one of those trips, he was staying at a hotel in Switzerland.

He was flying home the next morning.

As he was leaving the workplace, they asked

if they should order him a taxi for the morning.

The airport was about 50 kilometers away.

My dad said it was only a 5-minute walk from his hotel to the train station.

So he told them he’d just take the train to the airport instead.

He did exactly that.

A few days later, he got a call from the finance department that handles reimbursements.

They asked if he had a receipt for his train ticket.

Without it, they said, they couldn’t reimburse him.

Dad explained that he only had the train ticket itself, which showed the price.

But there was no separate receipt, you just buy it from a ticket machine at the station.

The woman on the phone said sorry, but they couldn’t pay him back without a receipt.

A few weeks later, my dad was back in the same place for another trip.

When they asked again if he’d take the train,

he said, “No can do. I don’t get a receipt that way.”

He told them to go ahead and order the taxi.

The next morning, he took a long taxi ride to the airport.

And if you’ve ever been to Switzerland, you know, Swiss taxis are expensive as f__k.

A few days after returning home, he got another call from finance.

They asked what this 200-euro taxi charge was about.

Why did it cost so much this time?

Dad replied, “Well, last time I took the train,

but you didn’t want to reimburse me because I didn’t have a receipt.

So this time, I took a taxi. But don’t worry, I made sure to get a receipt this time.

So there shouldn’t be any problem reimbursing me, right?”

They had no choice but to accept it.

Technically, there was nothing they could do,

the expense was legitimate, and he had proof.

Later that day, they sent out a notice.

From now on, he was allowed to use the train if it was cheaper.

And he’d only need to provide the train ticket as proof.

Strict adherence to receipt requirements in corporate expense reimbursement policies can inadvertently drive up overall costs when employees opt for more expensive alternatives to ensure compliance.

In this case, the father’s initial choice of a train ticket, cost-effective and practical for a 50 km journey, was rejected due to the absence of a separate receipt, despite the ticket itself displaying the fare.

This prompted a switch to a taxi costing approximately 200 euros, which was reimbursed because a formal receipt was provided.

Expense policies are designed to prevent fraud and ensure tax-deductible documentation, as mandated by authorities like the IRS in the US or equivalent bodies elsewhere.

The IRS explicitly requires substantiation for travel expenses, including amount, time, place, and business purpose, typically via receipts for amounts over $75, though smaller items may need logs or tickets.

A train ticket with printed details often qualifies as sufficient proof, per IRS Publication 463, which accepts account statements or tickets showing charges.

In Switzerland, public transport systems like the SBB allow receipt generation from ticket machines or apps upon request, countering the notion that no receipt is available. The finance department’s initial stance ignored this, illustrating how overly rigid interpretations create inefficiencies.

Research from the Global Business Travel Association (GBTA) indicates that overly rigid travel policies can lead to higher overall travel costs, as employees make suboptimal decisions in an effort to comply rather than optimize.

Experts advise companies to adopt flexible guidelines, accepting digital confirmations, ticket scans, or photos for low-value items under a threshold, say 50–100 euros.

Deloitte’s expense management reports recommend training finance teams on regional norms, such as Swiss rail practices, to avoid such escalations.

Employees, meanwhile, benefit from documenting alternatives upfront; the father’s sarcastic compliance highlighted the absurdity, prompting policy adjustment.

Here’s what Redditors had to say:

Redditors shared frustrating receipt battles over small items like pizza or tips

soda_cookie − Haggling regarding expenses is the dumbest part of taking business trips.

Once I had to call a pizza place and have them fax me an itemized receipt

because my company wouldn’t accept the one they gave. Maddening.

The_Iron_Yuppie − I got rejected for listing coffee and a donut as “breakfast.”

We wasted an hour of company time arguing over what counts as breakfast, for $4.

Nix-geek − My company required receipts for taxi tips.

Had to awkwardly ask cab drivers to write one out,

not getting stuck paying $45 out-of-pocket for a work trip.

Users highlighted how delaying bookings or denying minor claims balloons costs massively

SgtCheeseNOLS − My command refused to book hotels early for D-Day’s 70th anniversary.

Once Obama accepted France’s invitation, prices quadrupled

and we had to fly into Paris. Cost jumped from $15K to $38K, all because they didn’t listen.

[Reddit User] − My friend’s $5 toll claim was denied because there was no receipt.

Now he just takes taxis instead, costing the government $35 more each way.

Commenters described ditching per diems for max reimbursements until policies changed

BananaFrappe − When our accounting manager killed per diems,

everyone started submitting max receipts.

Costs skyrocketed, he got fired, and the per diems came back.

anonymat − When per diems ended, we started booking hotels we didn’t use, just to keep receipts.

It cost the company more, but hey, we followed the new rules.

Fjellts_nemesis − Client refused a $65 hotel. So I billed 150 miles daily travel plus overtime, for months.

They never questioned a thing.

Redditors explained rules stem from tax audits, sharing tales like the “find the hat” legend

[Reddit User] − Employers need receipts because of IRS audits.

It’s not pedantic, they literally can’t deduct expenses without them.

fatangaboo − A UK banker claimed reimbursement for a hat crushed by a car in Chicago.

When New York accounting refused, he resubmitted with identical totals

and wrote: “FIND THE HAT.” It became office legend.

Dad’s taxi triumph wraps up a cheeky reminder that blind bureaucracy can cost more than it saves; his 200-euro receipt forced a smarter train policy overnight. Do you think his cab clapback was genius compliance or unnecessary escalation?

Have you pulled off expense revenge that schooled the suits? Spill your stories below!

Annie Nguyen

Annie Nguyen

Hi, I'm Annie Nguyen. I'm a freelance writer and editor for Daily Highlight with experience across lifestyle, wellness, and personal growth publications. Living in San Francisco gives me endless inspiration, from cozy coffee shop corners to weekend hikes along the coast. Thanks for reading!

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