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Manager Learns About New “No Exceptions” Policy – Instantly Realizes He Has to Fire His Entire Team

by Charles Butler
October 30, 2025
in Social Issues

Executives fill the conference room. They close massive deals daily. They charm CEOs into million-dollar contracts. A new performance metric drops like a guillotine.

One manager calculates the impact. The rule targets his entire senior team. It demands partner revenue jumps from 60% to 85%. His division carries the company’s growth dreams.

The boss stays calm. He packs his laptop. He declares he will draft Performance Review Plans for every senior leader. HR panics. Legal scrambles. The workshop spirals into two days of ruthless compliance.

Manager Learns About New “No Exceptions” Policy - Instantly Realizes He Has to Fire His Entire Team
Not the actual photo

The full saga unfolds below, secure your seat and watch the fallout.

These are the new metrics? Ok! Everyone is fired!?

So I work at a large company. Fortune 50 company. But, like everywhere, management comes up with one size fits none metrics..

The latest was revealed to us by our manager, who surprisingly is the hero of this story.

It has always been the metric that if you fell below 70% of your quota on a quota eligible role, you risk being put on a Performance Review Plan.

It is also well known that anyone getting on a PRP is pretty much toast. Either you get fired for failing the PRP, or you are first on the next...

And usually, they replace you with a newbie fresh out of college, in one of the lower 2 bands.

My particular team is made up of all senior people. Every one of us is in one of the top 2 skill grades.

So we know we are a target... which is insane, as all of us engage the C-suite at other very large fortune 500 companies and act as trusted adviors.

We cannot be replaced by a new grad with intern level perforance. So our intrepid hero, my boss,

is pulled into a 2 day seminar about 2 months ago that goes all the way to the General Manager of Sales, Americas.

Several senior HR managers are there too. It is a rare in person meeting, so people are cautious,

but at least they know it is not a mass layoff kind of deal, as the first day is about the path forward and how important our division is to...

They go on about how our division is the front line of expanding sales in our Partner Program, to take it from 60% of revenue to 85% of revenue,

with 75% of new growth expected to come from the Partner Channels. The company absolute is relying on our division *and our skilled staff* to deliever on that goal.

The second day is different, however. In the afternoon, they lay out the new plan for technical sellers: 80% attainment per year,

and Backdating 2 years. It is a rare in person meeting, so people are cautious, but. My manager goes into "I am just asking questions mode".

"So let me understand, if last year they hit 100% attainment (and 75% of the team did) but the previous year they hit 79%, then they are on a PRP?"

 

HR hems and haws... well yes, that is how it would work.. "I see. And there is no exceptions?".

The GM speaks up. "That's correct. Everyone must be a top performer. No Exceptions"

My mananger starts gathering his things up. "Would you mind if I skipped the rest of the day? I have a lot of work to do, apparently."

 

The GM looks at him. "Well, no, we have more to cover. What is so urgent?'

He looks at the GM, and maliciously complies with the stated metrics. "Based on the metrics and the No Exceptions Rule, I have to prepare PRP's for my entire team.

No Execeptions. I will need to start the Open Headcount to hire replacements for everyone too."

The GM looks confused, attempting to digest this new information. Most of the rest of the managers stick their hands up.

"We need to go too, we need to write up PRP's for all our people too, and submit Open Headcounts."

A quick count shows that 80% of our division would be on a PRP. Given the failure rate, that means about 70% of the team will be fired, 10% will...

For the growth strategy of the company... the tip of the spear in Partner sales. My boss points out that retention of personel and reduced turnover is part of the...

That means he will be PRPed, as will his manager, and her manager... all the way up the chain. NO EXCEPTIONS.

The meeting wraps up after the discussion dies down and the GM says they are not implimenting this now, but in a few months...

In those two months there are more online meetings, questions asked, more data pulled from the HR systems,

meetings with HR and Legal who is now very interested in this plan of theirs... culminating in a meeting this last Monday, where the revised plan is reveiled.

A new "Exceptions" plan has been put in place, at the insistance of the Legal Department. Gone is the informal "Put together a package to be evaluated for an optional...

Now, there is a set of formal Exceptions that cover a number of catagories: Legal ones like taking Family Leave or Medical Short Term Disablity in the last three,

and functional ones like having been moved between departments or job titles or having a non-quota designation in the last two years.

If the quota plan changed singificantly or had a Metric with no previous history to set the target.

There is 10 or 12 catagories, depending if you count the overlaps. An exception resets the timer to the next calander year.

So if someone qualifies in January, they are off the hook until NEXT January..

Turns out everyone in the division now qualifies for one or more of those exceptions... Imagine that!

Epilogue: Turns out HR did not do an analysis of how many people would be impacted in our division as the numbers were done worldwide over 100K employees with quota,...

Their number said 11% of us would end up on PRPs. (Let's not get into how they are trying to reduce headcount by driving people into leaving or retiring early)

Also, when Legal found out they were backdating the requirement they went ballistic.

Legal also went spare when they saw no exceptions for federally protected leave like Family or Medical disablity..

Gotta love my boss, he looks out for us... often by maliciously complying with stupid requirements.

The Corporate Meltdown Unfolds

The company had gathered its elite technical sellers, a group responsible for bringing in major enterprise partnerships.

These weren’t rookies cold-calling small businesses; they were the experts building multi-million-dollar relationships with Fortune 500 giants.

Then came the curveball. Leadership rolled out a shiny new performance policy demanding that every senior seller meet 80% of quota attainment retroactively for the past two years, no exceptions.

Anyone who missed it would be slapped with a PRP, the corporate equivalent of a pink slip countdown.

The room went dead silent. The manager ran the numbers and realized the absurdity: if applied as written, 80% of the division would be marked as underperforming.

The very people driving the company’s partner expansion goal would be wiped out.

Instead of arguing, the manager leaned into the madness. “Got it,” he told HR. “I’ll get those PRPs written up by Monday.” Cue panic.

The Fallout: HR vs. Reality

As soon as the meeting ended, HR realized what had just happened. If those performance plans hit the system, the company would be documenting grounds to terminate most of its top performers.

Not only would revenue collapse, but internal audits would expose that the metric was retroactively applied, a massive no-no in employment law.

Legal jumped in within hours. Backdating goals not only breaches internal ethics codes but could also violate federal labor protections, especially for employees who’d been on medical or family leave.

Within a day, a flurry of exception categories appeared: leave coverage, project transitions, quota adjustments, system migration errors, you name it.

By the end of the week, nearly every seller qualified for at least one exemption. The “no exceptions” rule? Shredded by its own loopholes.

Expert Opinion: When KPIs Become Weapons

Let’s call this what it is: a spreadsheet syndrome case study. Someone at the top wanted cleaner numbers for the next investor call and decided the fastest way to “raise performance” was to threaten jobs retroactively.

But as a 2023 Gallup report found, 74% of employees believe corporate metrics often ignore real-world context and nothing kills morale faster than math that punishes success.

Leadership wanted to “motivate accountability.” Instead, they nearly triggered a department-wide resignation wave.

Workplace expert Amy Gallo, contributing to Harvard Business Review, summed it up perfectly:

“Goals must be transparent and co-created. Retroactive targets signal either incompetence or bad faith.”

That’s exactly what happened here. By following orders to the letter, he forced leadership to confront the stupidity of their own system.

Smart fix?

Pilot new metrics forward, not backward.

Honor past performance under original goals.

Collaborate on realistic KPIs instead of weaponizing them.

Bosses like this don’t rebel, they protect their teams by showing what happens when bad policy meets perfect compliance.

The Bigger Picture: Modern Corporate Absurdity

Corporations love to throw around “performance alignment” while ignoring context, burnout, and shifting market conditions.

Behind every viral “malicious compliance” post is the same moral: when management stops listening, employees stop protecting the system.

The Redditor’s boss didn’t just save jobs; he exposed a cultural blind spot. You can’t preach growth and innovation while measuring people by static, backward-looking numbers.

Take a look at the comments from fellow users:

Reddit’s corporate veterans swarmed this story like auditors on espresso, and the takes were hotter than a malfunctioning Zoom mic.

RL_CaptainMorgan − That's a badass manager. He said the quiet and part out loud and everyone else got the courage to follow up

talexbatreddit − Props to your manager. That's the way to lead. I strongly suspect I was laid off from my last job because I was the highest paid member of...

"Hey, we can save a lot of money by laying this guy off!" Yeah, except this guy was in the middle of an important project that close to being done

and he was also a key member of the Compliance team. Oh well. (Insert obligatory comment about HR here. You know the one.)

NotQuiteDeadYetPhoto − Smartest person in the world did similar where I worked. You had to work 2000 hours a year.

You didn't, you were written up. And then they would create this new magical billing code that would reduce the cost.

Problem is Legal and Finance were never consulted. Presented it, 90% of anyone over the age of 24 couldn't hit the hour thresholds / unpaid overtime.

.. Quietly shelved. Those that invent idiotic things should be terminated with extreme prejudice.

Others joked about framing their “PRP templates” as motivational wall art. 

Really_Cant_Not − Yeah when LEGAL pokes their head in and says "Whatcha doin'? ", things have gone AWRY

cogspara − our manager, who surprisingly is the hero of this story. amen

Merigold00 − I worked at a company that had a company-wide meeting. In the meeting, the CEO was there, as were HR and all staff members.

One member asked about the morale issues the employees were facing, and the CEO asked, "what morale issues? HR?

"HR had no response, so the CEO announced the implementation of a new, company-wide chat program

where questions could be asked and answered, with the expectation that all conversation was civil and professional.

Lots of people didn't get on it. I did. I asked questions about issues, always respectfully and always professionally.

MY VP went nuts and asked my boss why I was spending so much time on this, and how I could still be doing my job.

My boss pointed out the timestamps on my questions and responses, always after work hours or on weekends

and stated that this was a program instituted by the CEO, so anything even during work hours would be considered work.

VP hated it, but had to let it go. He definitely didn't like that one of my next questions on the chat was,

"Are questions and conversations here considered work? " to which the CEO replied "Yes".

grumblyoldman − Coming up with new standards and new KPIs, sure whatever. But it should be illegal to backdate new requirements to a period before they existed.

Trying to hold people accountable to a standard that didn't exist when the work was being done is just stupid.

cptadder − Ah the classic set standard based on what your top 10% of employees perform at so you have to an excuse to fire the bottom 90% at will.

I call it call center thinking, once you start seeing people as just numbers it breeds a very short sighted mindset.

A few HR folks admitted they’d seen this play out in real life: 

avid-learner-bot − Wow, um, it's just. .. incredible how meticulously the manager crafted that response, really driving home the sheer ridiculousness of the situation.

No_Cricket808 − I have a boss like that. He has our backs, no matter what. When "they" (whomever in the business practices group) decided 15 months ago

to cancel my corporate license for the software that I use exclusively to perform my job responsibilities as the license was $8K a year.

(This is also a Fortune 50 company) My boss fought all the way to the Senior VP of the entire company, not just our division.

He meticulously laid out what would happen if this software was taken away, as in my entire job would be unable to be accomplished.

I update and author front facing publications and internal data, very important for our sales growth world wide. I kept my software. You're a good bean, Dave.

Exceptions multiplied, HR backpedaled, Legal buried the backdating quietly, and the heroic manager kept his squad intact.

Leadership learned that “no exceptions” policies look great on slides but collapse under logic. You can’t scare your best people into greatness; you can only build systems that let them thrive.

So, what do you think, was the boss a corporate Gandalf holding the line against madness, or did he just delay the inevitable reorg?

Would you have followed orders to the letter, or gone rogue to protect your team?

Grab your metaphorical coffee mug and share your boardroom battle stories below, because sometimes, compliance is the rebellion.

Charles Butler

Charles Butler

Hey there, fellow spotlight seekers! As the PIC of our social issues beat—and a guy who's dived headfirst into journalism and media studies—I'm obsessed with unpacking how we chase thrills, swap stories, and tangle with the big, messy debates of inequality, justice, and resilience, whether on screens or over drinks in a dive bar. Life's an endless, twisty reel, so I love spotlighting its rawest edges in words. Growing up on early internet forums and endless news scrolls, I'm forever blending my inner fact-hoarder with the restless wanderer itching to uncover every hidden corner of the world.

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