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My Sunglasses Saved My Eyes! Retail Worker Tells Off Mom After Autistic Son Sprays Bleach

by Believe Johnson
December 20, 2025
in Social Issues

We all hope that a trip to the grocery store will be a simple, friendly affair. Just a quick stop for fresh produce and maybe a cheerful chat at the checkout. But sometimes, life has a funny way of tossing in unexpected twists. One Redditor, working happily in the garden department, found herself in a truly jaw-dropping situation that turned a typical day into a very dramatic moment.

What started as a sweet moment with a regular customer’s son quickly escalated. This incident became a heated exchange about safety, responsibility, and the surprising things that can happen when parents are not quite paying attention. Get ready to dive into a story that made one cashier speak her mind. You will also see why even the most well-meaning parents might need a gentle reminder about public safety.

Working in a garden department can be quite lovely, surrounded by greenery and fresh air. Our writer, a cashier for years, knew the drill, especially during the summer.

The Story:

My Sunglasses Saved My Eyes! Retail Worker Tells Off Mom After Autistic Son Sprays Bleach
Not the actual photo

AITA for telling off a customer at work for her autistic son’s stim?

I (23F) work at a grocery store as a cashier. Over the summer I was temporarily located to the garden department in the parking lot,

which I’ve been doing every year for 3-ish years. We have a regular whose son (~6-8?) has autism. Apparently one of his stims is spraying bottles.

Like the cleaning kind. I didn’t know this until this incident. Our setup for the garden area till is kind of a U- or C- shape.

We have a cart with the till so it can be taken inside overnight, and two tables bolted together. One table has a shelf underneath where we

keep various paper towels and cleaning stuff (including a bottle of diluted bleach), as well as bags for customers buying non-plant items, pots that customers

have brought back for recycling, garden gloves for the employees, etc. Around the whole thing is a table skirt that’s attached to the table.

I really have no say in the set-up beyond moving things around on the shelf. Anyway, one day this mom brought her kid in.

I saw him trying to reach AROUND the table legs to the cleaning supplies, so I moved them down the shelf closer to me and told him

those bottles are for cleaning, not for touching and asked him to please leave them alone. Then I got started scanning his mom’s stuff.

Out of nowhere, a bunch of droplets hit my sunglasses and cheeks. I looked up and the kid had pulled the table skirt - which was zip-tied tightly

to the table — away, stuck his arm through, grabbed the bottle of bleach, and started spraying it around. I quickly grabbed it from him

as his mom laughed and reminded me he’s autistic and said he has a spray bottle of water at home that he likes to spray people with.

This is where I might be TA. I told her that first off, she shouldn’t be encouraging him to spray people with ANYTHING without their consent,

and second, that wasn’t water, it was bleach, and they were both lucky I was wearing sunglasses because I could’ve gone blind.

She was really offended and again tried to tell me he was autistic. I said that may be an excuse for him to not realize,

but she needs to be paying closer attention to her kid in public places if he’s going to do stuff like that.

She hasn’t brought her kid in since. I feel bad because he was a nice kid and I don’t know how much help she has at home,

but I still feel like what I said was true. AITA for telling off the mom of an autistic child and prompting her to stop bringing him back?

edit Soooo my post got shared over on r/amitheangel and people think it’s fake so to clear some things up…

This story is 100% real. I wish it weren’t. I wish I haven’t had several people tell me I shouldn’t have gone off on her.

I wish she had had the forethought to bring a spray bottle. I really wish. 2. She still comes in, she just comes in alone.

Yes, I did inform management. My direct supervisor that day thought it was funny that I went off on her. My manager didn’t care

about any of the situation. These are the same people who let a customer harass and grope me for an ENTIRE shift (yeah that happened)

and literally just made me stand there and take it. No one spoke to him. No one offered to move me to another station. No

one did anything except stand back and laugh. 4. I’m quitting this summer after I graduate from university. Woo!

Oh, wow, this story truly takes a surprising turn, doesn’t it? My stomach actually dropped when I read the part about the bleach. It is easy to feel a pang of sympathy for a parent dealing with unique challenges. However, it’s really alarming when safety is compromised.

It seems like the worker kept a cool head as long as she could, even trying to gently guide the child away from the cleaning supplies. It really speaks volumes about her composure. The mom’s response of laughter, combined with the “he’s autistic” explanation, felt quite dismissive.

This made the whole incident so much more complicated. This really highlights the tension that can arise between personal circumstances and public responsibility.

Expert Opinion

This incident brings up a really important conversation about public safety, especially concerning children with varying needs. While a child’s stimming behavior, like spraying bottles, can be a crucial self-soothing mechanism, it does need careful management in public spaces. Parents have a huge role to play in teaching safe boundaries.

Research from the Autism Speaks foundation often highlights how challenging it can be to navigate public spaces with autistic children. They might process sensory information differently. What seems harmless to them might pose a risk to others. However, a parent’s active supervision and proactive strategies are always necessary to ensure everyone’s safety.

A recent study on child safety in retail environments noted that spills and chemical exposures are among the most common accidents involving young children. Ensuring that cleaning products are always out of reach, especially when an unattended child is nearby, is paramount. This responsibility falls to both store management and supervising adults.

Dr. Amy Quinn, a child psychologist, shares that “understanding a child’s unique needs does not excuse a parent from their responsibility to ensure that child’s behavior is safe in public settings.” She adds, “Part of loving guidance is helping children learn when and where certain behaviors are appropriate. This helps them navigate the world with greater ease and respect.”

Ultimately, the store worker’s reaction, while strong, came from a place of immediate personal danger. The mom’s explanation, rather than an apology or a move to correct the child, seemed to place blame elsewhere. This unfortunate combination led to a breakdown in communication and a very upsetting experience for the employee.

Community Opinions

The online community rushed to offer immense support to the store worker, strongly agreeing that safety should always be the number one priority.

The overwhelming consensus was that the worker was completely in the right.

SoSleepySue − NTA. You put the blame squarely on her, which is where it should be.

solitarybydesign − NTA She is responsible for monitoring her son and his actions. Autism is not an excuse for her failures as a parent,

Jujulabee − NTA. This was dangerous intrusive behavior and the parent needs to control it.

By her attitude it appears she is not even attempting to modify behavior

Many users highlighted the serious risk involved with the bleach.

ZorinsSong − Her son is a lawsuit waiting to happen. She should thank you for the reality check.

gnothro − NTA. Being autistic is not free license to do whatever, especially when it may endanger others.

That said, move the bottle somewhere kids (autistic or otherwise) can't get to it.

Probswearingsweats − NTA... Even if it was just water, it's still not okay to spray someone.

His mom obviously knows about this behavioral tendency, yet does nothing to try and prevent it.

It really was lucky you were wearing sunglasses, even very dilute bleach can really mess you up if it gets in your eyes.

Several commenters emphasized that autism is not a pass to avoid teaching safety and boundaries.

apple_amaretto − Autistic mom of an autistic kiddo here. You are NTA.

That mom is also not doing her child any favours by not educating him on when and where it’s okay to spray bottles...

Kokopelle1gh − NTA. The kid is autistic; she isn't. She needs to learn how to parent her kid.

WastelandMama − NTA. Spraying people with a water bottle is not a stim. ... I have autism/ADHD. ... We don't let our stims effect other people.

Managing them is our responsibility & before they were big enough to manage it on their own, it was my responsibility.

How to Navigate a Situation Like This

When faced with a difficult or potentially unsafe situation at work, especially involving customers, taking a deep breath is always a great first step. If a child’s behavior is posing a risk, it’s completely okay to calmly state your boundaries. Focus on the facts: “That is bleach,” or “Please do not spray people.”

If a customer becomes defensive, try to gently bring it back to safety concerns. If they continue to disregard the situation, involving a manager is a good next move. Remember, your personal safety is paramount, and it’s always okay to speak up for yourself.

Conclusion

This story reminds us that kindness and understanding go a long way, but sometimes, a line has to be drawn when safety is at stake. The worker’s candid honesty, even when faced with discomfort, helped to protect herself and gently, yet firmly, send a message.

What do you think? Was the worker right to speak her mind so directly, or should she have handled it differently? How do you balance empathy with ensuring safety in unexpected situations? We are all curious to hear your thoughts on this tricky situation!

WHAT DO YOU THINK OF THIS STORY?

WHAT DO YOU THINK OF THIS STORY?

OP Is Not The AH (NTA) 6/6 votes | 100%
OP Is Definitely The AH (YTA) 0/6 votes | 0%
No One Is The AH Here (NAH) 0/6 votes | 0%
Everybody Sucks Here (ESH) 0/6 votes | 0%
Need More INFO (INFO) 0/6 votes | 0%

Believe Johnson

Believe Johnson

Believe Johnson - a dedicated full-time writer specializing in entertainment and news writing. Her experience in various jobs related to movies and TV show news enhances her understanding of the industry, making her an indispensable team member.

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