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This Woman Refused to Pay a $25 Fee After Her Sick Hairstylist Coughed on Her

by Sunny Nguyen
August 19, 2025
in Social Issues

The air was thick with the scent of hairspray and anticipation as 28-year-old Jamie stepped into their favorite salon, visions of a vibrant new cut dancing in their mind. But the scene that greeted them was less “glamorous glow-up” and more “horror movie cameo.”

Their stylist, Mike, stood at the station, tissues piled like a small mountain, his face pale, eyes glassy, and a cough rattling through the room like a warning siren. “It’s just bronchitis,” he rasped with a shrug, as snot glistened under the salon’s bright lights.

Jamie’s stomach churned. This wasn’t the pampering they’d signed up for, it was a germ-laden gamble. When the manager slapped a $25 cancellation fee on their hasty exit, Jamie’s shock turned to fury, sparking a fiery exit, scathing reviews, and whispers among mutual friends.

This Woman Refused to Pay a $25 Fee After Her Sick Hairstylist Coughed on Her

A Redditor Walked Into a Salon Fiasco That’d Make Your Hair Curl!

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The Germ-Filled Showdown

Jamie had always trusted Mike with their hair. He was a wizard with scissors, transforming their locks with flair and precision. So when they booked the appointment, they expected the usual: a chair, a chat, and a confidence-boosting cut.

Instead, they walked into a scene that felt like a betrayal. Mike’s coughs punctuated the air, each one landing like a punch. His casual dismissal – “It’s just bronchitis, I’m fine” – only deepened Jamie’s unease.

No mask, no apologies, just a wave of his hand as he reached for the comb. Jamie’s mind raced: Bronchitis? In a salon, where you’re inches from my face for an hour?

The Mayo Clinic’s warning about acute bronchitis spreading through droplets flashed in their thoughts. This wasn’t just about a bad hair day; it was about health, trust, and the audacity of someone showing up to work like a walking biohazard.

Steeling themselves, Jamie made a snap decision. “I’m not doing this,” they said, voice firm but trembling with indignation. They turned to the manager, expecting understanding, only to be met with a cold stare and a demand for a $25 cancellation fee.

The reasoning? “You booked the slot; you owe us.” Jamie’s blood boiled. They hadn’t flaked, they’d shown up, ready to pay for a service, only to find a health risk in a smock.

The manager’s insistence felt like a slap, as if Jamie’s concern for their well-being was a minor inconvenience to the salon’s bottom line. “I’m not paying to dodge your stylist’s germs,” Jamie shot back, storming out with a vow to never return.

Later, fueled by frustration, they unleashed a one-star review online and vented to mutual friends, igniting a firestorm of gossip that rippled through their social circle.

Dr. Leana Wen, a public health expert, told CNN in 2022, “If you’re sick with a respiratory illness, you should not be in close contact with others, period, test or no test.” Jamie’s refusal to sit through Mike’s hacking was grounded in science, not paranoia.

A 2023 CDC report notes that 70% of U.S. workers admit to working while sick, often under financial pressure. Mike might’ve been caught in that trap, but the salon’s failure to enforce health protocols or at least warn clients, shifted the burden onto Jamie.

The Other Side of the Shears

Still, the salon’s perspective deserves a glance. Running a small business is a tightrope walk, and last-minute cancellations can sting. A stylist’s time is their livelihood, and an empty chair means lost income. The $25 fee, in theory, protects that.

But here’s where the salon’s logic frays: Jamie didn’t cancel out of whimsy; they arrived, assessed the situation, and made a reasonable call. Charging a fee when the stylist was visibly ill feels less like policy and more like punishment.

The manager’s doubling down only fanned the flames, turning a health concern into a power struggle. Could Jamie have handled it differently? Perhaps a calm discussion with the salon owner or a formal complaint to a health board might’ve hit harder than online rants and friend-group gossip.

Yet, who hasn’t let anger spill over when faced with such brazen disregard? Jamie’s fiery response, while messy, was a cry for accountability.

The broader issue here is workplace health policies or the lack thereof. Salons, where physical proximity is non-negotiable, should lead the charge on safety, not lag behind.

A simple heads-up about a sick stylist and a fee-free rescheduling option could’ve defused this drama. Instead, the salon’s rigidity turned a loyal customer into a vocal critic. Jamie’s review might’ve been harsh, but it was born from a place of betrayal, a betrayal the salon could’ve avoided with a shred of empathy.

Take a look at the comments from fellow users:

In a discussion about a hairstylist with bronchitis who failed to inform a client until the appointment, leading to the client walking out, here’s what users on Reddit had to say:

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Continuing the conversation about a hairstylist with bronchitis who didn’t disclose their illness before a client’s appointment:

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In an ongoing discussion about a hairstylist who showed up to work with bronchitis and didn’t inform a client beforehand:

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A Cut Above or a Snip Too Far?

Jamie’s salon saga is a tangled mess of righteous anger and clashing priorities. They walked away from a coughing stylist, refusing to gamble their health for a haircut, and stood firm against a fee that felt like a slap in the face.

But did their scorched-earth reviews and gossip among friends cut too deep, risking personal relationships for the sake of a point? The salon’s policy might’ve been standard, but their handling of a sick stylist and a concerned client was anything but.

Would you have paid the $25 to keep the peace, or fought back like Jamie, daring the salon to justify their stance? How do you balance health, loyalty, and fairness when a business puts you in the hot seat?

Sunny Nguyen

Sunny Nguyen

Sunny Nguyen writes for DailyHighlight.com, focusing on social issues and the stories that matter most to everyday people. She’s passionate about uncovering voices and experiences that often go unheard, blending empathy with insight in every article. Outside of work, Sunny can be found wandering galleries, sipping coffee while people-watching, or snapping photos of everyday life - always chasing moments that reveal the world in a new light.

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