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Woman Asks For Refund After Trip Organizer Replaces Her, Is She Right to Demand Money Back?

by Marry Anna
October 30, 2025
in Social Issues

When plans change unexpectedly, it’s natural to feel frustrated about losing money, especially when it feels like the situation was mishandled. For one person, a group trip that was supposed to be a fun getaway quickly turned into a financial headache after they had to back out.

While they were told they couldn’t get a refund, they later discovered that the organizer found replacements for them, raising questions about whether they should still be out that $700.

The real issue now isn’t just about backing out but about the perceived fairness of the situation.

Woman Asks For Refund After Trip Organizer Replaces Her, Is She Right to Demand Money Back?
Not the actual photo

'AITA for asking the trip organizer for a refund after she replaced me with someone else?'

I was supposed to go on a group trip with 8 people in July. The cost was split into two payments, one due in April and one in June. I...

In May, two months before the trip, I had to back out for personal reasons.

Another person also dropped out around the same time, also after paying the same first installment. This left the group with 6 people.

I told the organizer right away and asked if I could get at least part of my payment refunded.

She said no because the remaining group would have to split the cost of my second installment, and it wasn’t her responsibility to find someone else to take my place.

I accepted this, even though $700 is a lot of money to me.

However, I just learned that she did end up finding two replacement people, so the group was back to 8.

As I see it, that means either those new people went for cheaper because of my $700, or the organizer charged them the full amount and kept the difference.

With this in mind, I feel like I should get at least some of my money back, since the “extra cost” the group had to cover because of me wasn’t...

AITA for asking the organizer to return at least part of my $700?

When the OP paid their $700 deposit, they signed up under the understanding that if they dropped out, the group’s costs would rise unless someone else filled the spot.

Once the organizer found replacements, though, the core justification for keeping the OP’s payment vanished, even if the contract didn’t expressly cover this scenario. That shift turns the issue into one of fairness more than strict legal right.

Consumer-rights guidance emphasizes that your entitlement to a refund heavily depends on who cancels and when.

For example, in the EU under the Package Travel Directive (2018) you can terminate your contract at any time before a trip by paying an “appropriate fee.” If the organiser cancels or makes a significant change, you’re often owed a full refund.

In Australia, the Australian Competition & Consumer Commission notes that if you cancel a travel service, your rights to a refund typically hinge on the terms of your booking.

Though legally the organiser may stand firm (because the OP cancelled rather than the organiser), ethically the situation is more ambiguous.

A report from travel-consumer advising groups states that even where legal rights don’t compel it, a “fair allocation of costs” after a slot is filled boosts group cohesion and trust.

With that in mind, the OP’s request for at least a partial refund is reasonable. It might not be legally mandated, but it aligns with principles of shared responsibility and fairness, particularly since the additional cost the group was told they faced did not actually materialize.

The OP’s best course of action is to approach the organizer with calm, respectful communication. They should first review any written terms or agreements to understand what was stated about cancellations and replacements.

Once that’s clear, the OP can explain that while they accepted the no-refund policy when they initially withdrew, the situation has changed, two new participants joined, meaning their withdrawal no longer caused any financial loss to the group.

By framing the conversation around fairness rather than accusation, the OP can make a reasonable case for a partial refund as a goodwill gesture.

Even if the organizer chooses not to return the money, the OP will have handled the situation diplomatically and preserved integrity in the process.

Check out how the community responded:

These commenters agreed OP wasn’t the a**hole for asking about the refund.

oop_norf − You're NTA, there are alternative possibilities in which you might not be entitled to your money back, but given that the organiser clearly said "no, because the remaining...

Her reason for not giving it back no longer applies, so she should give it back.

Individual_Ad_9213 − NTA for asking. The worst thing that happens is that the organizer says "no".

This group leaned toward YTA, emphasizing that deposits exist to protect against cancellations.

1962Michael − NAH. I'm assuming this "organizer" is a friend, and not a travel agent.

But this person had to reserve a VRBO or whatever, and I'm sure the rental required the pre-payments.

There is no reason for the organizer or the other attendees to have to cover the extra costs when you backed out.

The whole point of requiring a deposit is so the business can stem its losses in the case of cancellations.

When you and the other person dropped out, the cost of the trip for the remaining 6 went from $1400 to $1633 each, even keeping your deposit money.

If YOU had found your own replacement, then you could negotiate with that person to possibly reimburse you for at least part of your deposit.

You didn't do that. You apparently expected the organizer to do a bunch of extra work to make up for you changing your plans.

In order to keep the cost down to the original $1400/person, the organizer had to find a way to cover the missing $1400 due to the 2 cancellations.

If she found 2 people to go and charged them only $700, that would be completely appropriate.

She is offering them a discount to go on a last-minute trip they didn't plan on.

You backed out. You lose the deposit. That's generally how these things work.

DubiousPeoplePleaser − You and another dropped out and left 6 people to cover an extra $234.

She could have been a hard ass and told you to stick to your commitment and to pony up.

She didn’t. Then she got someone to come. Doesn’t mean she got anyone to come at full price.

She may have had to sell the trip cheaply or be out the money you bailed on. What have we learned from this?

1. Don’t commit to non-refundable trips.

2. Order through a business and have insurance.

3. Don’t expect your friends to cover your inability to follow through on financial commitments. Causing them stress and having to scramble for a replacement. YTA.

blueswan6 − YTA. Sure, ask, but remember you and the other person were shorting everyone the second payment of $700 each, $1400.

It's very possible the organizer only found two people to take the two spots for $700 each and not $1400.

But even if people were found for the original trip price, there's an argument that you still shouldn't get it back.

The organizer or the group may have spent a lot of time working to find two additional people who would cover the lost $1400.

The time they spent finding people is valuable, too. You committed to a trip and paid a deposit.

If she charged them, say, $1100, then the original 8 people should all get $50 back.

These users explained that group travel plans often go wrong when one person is made the “organizer.”

ImpossibleReason2204 − Are we talking about a group of friends here, or a travel agent?

If the former, then this is a great cautionary tale about how not to travel with friends.

Putting one person in charge and expecting that person to manage everything for everyone creates a transactional situation where someone is bound to get f__ked over.

If it's the latter, check your contract. ESH, make your own travel arrangements.

LividLife5541 − You don't know that the new people double-paid. Most likely, they did not, i.e, they only went to avoid wasting the money that was spent.

This kind of thing happens all the time, e.g., four months in advance, my girlfriend and I will say, "Let's go to this concert. I bought the tickets".

We break up. I have an "extra ticket" so I look for ANYONE who will go (and even getting someone to go to a random concert is not easy).

I managed to find someone to go, and at least the ticket was not wasted.

As hard as it is to find someone to go to a concert, I can't imagine how hard it is to find someone to go on a trip.

So with that in mind, I do not think the new people double-paid. In my life experience, that did not happen.

These commenters also said YTA, arguing that OP should have accepted the financial loss as part of backing out.

sublime_369 − YTA. You backed out of an agreement for your own personal reasons, so the cost is still on you.

Not only did you leave your friends to find the second $700 instalment, but you also expected some or all of the first $700 deposit back. A bit rich.

They may have charged the new attendees only $700 each to cover the shortfall, but that's really none of your business since you pulled out, leaving them $700 short.

YOU should have found someone to take your place, then it would have been reasonable to recover some money from what your replacement would be willing to pay.

You sound like you think everyone owes you something. They don't.

Crazyandiloveit − Question: What was the contract you entered? Many organisers have a deadline for refunds or a no-refund policy when you pay your deposit.

If you were later than the no-refund deadline or there was a no-refund policy written/ said somewhere, then no, she definitely doesn't have to pay you anything back.

Whether she found a replacement or not doesn't matter; what matters is what contract you entered with her.

That's how deposits work. If you were within the refund deadline and she refuses, then yeah, she's an AH, and you could possibly sue.

CyberClawX − YTA. It's a friend's trip, which costs $1400, that everyone agreed upon. The cost is split among everyone.

So when you decided to back out, you left the organizer/rest of your friends with the remaining $700 of YOUR debt.

You didn't move a muscle to try and find someone to take your place, so it wouldn't be a financial burden on the remaining 6 friends.

The organizer, or the rest of the group, had to do extra work to cover for you.

Asking for the initial 700 back, after you left them in debt, is an AH move, as I'm pretty sure you didn't offer to pay the remaining 700 either when...

Usually, these things are split into payments because of people like you, who won't think twice about going back on their word, and leave everyone else with the financial burden.

I'm sorry if I'm being harsh. You had your reasons to back out, but you need to realize, when you did, you were wasting 130 bucks of each of your...

Depending on how much that's worth over there, that can be the end of a few friendships.

This pair offered a balanced take, saying OP’s entitlement to a refund depends entirely on what the new people paid.

Morrolan_V − There is no way, based on what we know here, to determine who is the a__hole.

I think at this point, you have a decision to make: do you value the possibility of continuing the friendship with the organizer, and maybe the others in the group?

If you pursue this, there is really no scenario in which it's likely that the organizer (and maybe others in this group) remain your friends.

That may not matter much to you, because they may be taking advantage of you. Two basic possibilities:

1. The replacements are only paying the remaining balance, so that the original group still pays $700.

From the organizer's perspective, this is fair; she has mitigated the situation for the people going on the trip, and she really doesn't owe you an explanation.

If you pursue it, she is likely to see it from that perspective and feel like you are accusing her of something she didn't do, benefiting from your deposit.

She could also perceive that you are complaining that she should have gotten the replacements to pay more.

2. The replacements are paying full price, or at least a portion of your deposit.

In this case, the organizer SHOULD have reached out to you and offered you all or a portion of your deposit back.

No reason that she, or the other group members, should get a windfall.

In that csae, she is the a__hole and you are not losing anything by calling her out (who wants to be friends with an a__hole).

In scenario 1, you probably don't come off looking very good by pursuing it.

In scenario 2, you probably don't benefit much, because it's pretty unlikely that the people who are stealing your money voluntarily give it back.

So, it's up to you, do you value the possibility of continuing these friendships more or less than the possibility of getting some of your $700 back?

megamawax − Reading the post and reading your comments, I'm a little confused. There were originally 8 people. All 8 paid the initial $700.

Two of you dropped out, thus forcing the other 6 to have to pay extra, thus the reasoning behind not refunding you or this other person for the $700 you...

However, the organizer later found two people to take the two missing spots. Additionally, this is a friend group, not an organization.

So what isn't clear is how much the two replacements paid. Did they each pay the $1,400, same as the original 6, or did they pay reduced rates to induce...

If they paid reduced rates and your $700 and the other person's $700 is what enabled no one to be out extra money but allowed these two people to be...

However, if all 8 people paid the total original amount and there ended up being $1,400 extra because of you and the other person who dropped out and this money...

NTA for asking for your money back, but whether or not you deserve it depends on the circumstances, which aren't clear.

Both agreed it’s fine to ask but unwise to push.

Only-Breadfruit-6108 − Yep, ask for the refund. NTA.

[Reddit User] − It’s possible she was only able to get the replacements because they were told they’d only have to pay the remainder.

If she got paid in full, she should reimburse you, but it sounds like the replacements got a deal. If you wanted a full refund, you should’ve found a replacement.

TheLawLord − Being the organizer of an eight-person trip is such a thankless task that you should appreciate her work instead of carping at the expense.

It’s fine to ask, and if she says you can’t have a refund, then accept it gracefully. You are not the A for asking for a refund, but YTA if...

It’s understandable to feel frustrated when you’ve already paid for something you couldn’t participate in, especially when the organizer seemed firm on not offering a refund at first.

The key question here is whether the organizer is ethically obligated to refund some of the money now that the financial strain wasn’t a problem.

Do you think the OP is entitled to a refund, or was the organizer right to keep the money, given the initial agreement? How would you approach a situation like this? Share your thoughts below!

Marry Anna

Marry Anna

Hello, lovely readers! I’m Marry Anna, a writer at Dailyhighlight.com. As a woman over 30, I bring my curiosity and a background in Creative Writing to every piece I create. My mission is to spark joy and thought through stories, whether I’m covering quirky food trends, diving into self-care routines, or unpacking the beauty of human connections. From articles on sustainable living to heartfelt takes on modern relationships, I love adding a warm, relatable voice to my work. Outside of writing, I’m probably hunting for vintage treasures, enjoying a glass of red wine, or hiking with my dog under the open sky.

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