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Boss Enforces 48-Hour Rule, She Uses It To Shut Down Overtime Requests

by Annie Nguyen
October 26, 2025
in Social Issues

A reliable employee with a spotless record expects some understanding when health issues arise, but not at this job. When a customer service rep needed to leave early for a doctor’s visit to address migraines, her manager agreed but slapped her with a warning for not giving 48 hours’ notice.

Despite the office being fully staffed and work being slow, the rigid rule stood, leaving her fuming over the unfairness.

Determined to make a point, she saw her chance when her manager needed her to stay late. Her response was a masterclass in turning the tables, using the same policy to expose its absurdity. Want to know how she outsmarted her boss without breaking a single rule? Keep reading to uncover the satisfying way she delivered her lesson.

A Reddit user faced a manager’s strict 48-hour notice policy for a doctor’s visit, only to use it against her for overtime

Boss Enforces 48-Hour Rule, She Uses It To Shut Down Overtime Requests
Not the actual photo

'Must Give 48 Hour Notice!?'

We’ve moved several times for my husband’s career, so I haven’t really had a career of my own, just a series of jobs.

Some were great, some were crappy.

This happened at one of the crappy places where I worked as a lowly customer service rep.

I was late 40s, very dependable, and my manager, Ann, called me her ideal employee.

Never had any customer complaints, never tardy, sick once in 3 years

submitted many time and money saving ideas, always worked late when asked.

I worked 32 hours a week, Monday through Thursday

so I was typically the one she asked to work late since everyone else was full-time

and no overtime was involved if I worked a few extra hours.

I was having migraines, and my doctor could see me the next afternoon.

I asked Ann if I could leave two hours early the next day to go to the doctor.

She said work was slow that week and no one else was off, so yes.

But since I was giving less than 48 hours notice

it counted as unexcused and I would get a written warning.

I said that I was giving 24 hours notice and we were slow and fully staffed

so I just didn’t get why there would be a warning.

(Four warnings in 6 months and you were terminated. They didn’t care if you had a doctor’s excuse.

Tardies were a warning, calling in sick, returning late from lunch. It was not difficult to get four in 6 months.)

Ann said that it was a matter of her having to shift the schedule around.

It was inconsiderate to not plan ahead and she didn’t want to set a precedent and be taken advantage of.

I went to the appointment, got the warning, and was ticked off about it.

But I decided I would be happy to comply with their petty policy in my own malicious way.

I didn’t have to wait very long.

A couple of weeks later, Ann came to me an hour before closing and said she had a stack of orders

that had come in via Amazon, and they needed to be put in that day.

The phones had been busy, so the reps who normally entered orders didn’t get to them.

Could I stay and put them in?

I said I really had no other plans, but I’d been thinking about what she’d said about giving 48 hours' notice

when asking someone to change their schedule, and she was right; it does lead to them taking advantage of you.

So I would be willing to stay late two days from now, but I can no longer stay late on such short notice.

”But, I didn’t know that I’d need you until just now!”

“Oh, I totally understand. It’s like when I was having migraines and needed to get into the doctor as soon as possible.

I think I deserve the same consideration that you deserve. If you give me 48 hours' notice, I am happy to stay.”

She was speechless. She had to pay someone else overtime to stay.

A couple days later she thought she’d get back at me when she told me

that I could not remain part-time and would have to start working Fridays the following week.

I calmly told her that the following Thursday would be my last day then.

By that afternoon, she changed her mind, and I could stay on my current schedule.

Rigid workplace policies, like requiring 48 hours’ notice for schedule changes, can create unnecessary conflict, as seen in the customer service rep’s story.

Despite her stellar performance and reliability, her manager issued a warning for a medical appointment requested with 24 hours’ notice, citing the need to avoid setting a precedent.

This inflexibility, especially during a slow work period, prompted her to use the same policy against her manager, refusing a last-minute overtime request and exposing the rule’s absurdity.

Workplace expert Alison Green notes that overly strict policies often undermine trust and morale, particularly when applied inconsistently. “Punishing employees for reasonable requests, like medical appointments, signals a lack of empathy,” she explains.

A 2023 SHRM survey found that 65% of employees feel demotivated by inflexible policies, increasing turnover risk. The manager’s warning, despite the employee’s exemplary record, reflects poor leadership.

Legally, U.S. labor laws, such as those under the Fair Labor Standards Act, do not mandate specific notice periods for leave, leaving such policies to employer discretion.

However, the Americans with Disabilities Act (ADA) may require accommodations for medical conditions like migraines, potentially making the warning questionable.

The employee’s strategic compliance, refusing overtime without 48 hours’ notice, highlighted the policy’s flaws, forcing her manager to backtrack.

Employees facing similar situations should document unfair treatment and communicate needs clearly, as career coach Dorie Clark advises. If policies seem punitive, escalating concerns to HR or higher management can prompt change, as seen when the manager reversed her demand for full-time hours.

Employees should also review contracts for termination clauses to understand risks, like the four-warning rule here.

The employee’s actions exposed the policy’s impracticality, prompting a schedule concession. Workers should advocate for flexibility while remaining professional to avoid escalation. Employers benefit from balanced policies that prioritize fairness, foster loyalty, and reduce conflict.

Here’s how people reacted to the post:

These Redditors slammed the manager’s lack of empathy and rigid “rules-over-people” mindset

littlegreenmints − Sounds like a s__tty boss who doesn’t value people over toeing the corporate line.

It’s really not that hard to be respectful and get the same in return.

bluedoggy − What’s with companies and stupid rules that have no flexibility?

We keep dumbing things down instead of teaching managers to think critically.

randomcanyon − “Since I was giving less than 48 hours notice, it counted as unexcused.”

Stupid manager. No humanity, just power-tripping over nonsense.

These users cheered the employee’s clever rule-flip, calling the outcome deeply satisfying

photogent − I love it! She thought she held all the cards until you played your hand, and she had nothing.

-SilverCrest- − This is seriously one of the best malicious compliance stories I’ve ever read!

Good on you for standing up for yourself.

gator--wave − Crosspost this to r/antiwork, so satisfying.

Managers hate when they realize you don’t have to play their game.

Croonchy_Stars − YES! So satisfying! She tried to punish you, and you got her again! HAHAHA!

These commenters criticized punitive company policies, sharing similar frustrations

MistraloysiusMithrax − “Sick once in three years” shouldn’t be punishable.

Attendance policies like that are legalized labor abuse.

TheDevilsAdvokaat − I had a job that said you had to call in sick the day before.

How the hell am I supposed to predict that?

lesethx − Perfect use of a bad policy against management.

I once had a manager who did the same until HR finally realized it violated state overtime laws.

These Redditors loved the user’s defiance and bold refusal to bend

MasterOfTheAbyss − I once asked a doctor’s office to pay me their $40 no-notice fee after they canceled an hour before. They never called back.

GrandpaJoeSloth − Any manager who punishes someone for medical needs is garbage.

Good on you for standing up for yourself.

HappyMeatbag − Loved that you told her you had no plans and still refused to stay.

CoderJoe1 − Training a s__tty boss takes work, but you did great.

This Reddit user turned a manager’s petty policy into a lesson in poetic justice, proving you can fight fire with fire, calmly. Their rule-flipping brilliance saved their sanity and shifted the power balance.

But was it the ultimate win, or could a quieter push have worked? Have you ever outsmarted a boss’s bad call with their own rules? Drop your stories below and let’s spill the workplace tea!

Annie Nguyen

Annie Nguyen

Hi, I'm Annie Nguyen. I'm a freelance writer and editor for Daily Highlight with experience across lifestyle, wellness, and personal growth publications. Living in San Francisco gives me endless inspiration, from cozy coffee shop corners to weekend hikes along the coast. Thanks for reading!

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