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Couple Refuses Surprise £9 Charge By Ordering Uneaten Ice Creams And Wins Original Price

by Jeffrey Stone
December 3, 2025
in Social Issues

A couple smashed unlimited salad and mains at Harvester, happily stuffed, and politely skipped dessert, only for the £30 all-in deal to balloon to £39 because they dared stay full. The server shrugged: “You didn’t order dessert, so you lose the offer.”

The Redditor smirked, ordered two unwanted ice creams anyway, and vowed to let them melt into a sad puddle if it kept the original price. Manager appeared instantly, the £9 “full-belly tax” vanished, and petty victory tasted sweeter than any sundae.

Customer refuses sneaky £9 up-charge by offering to let unwanted ice creams sit untouched, wins original deal price.

Couple Refuses Surprise £9 Charge By Ordering Uneaten Ice Creams And Wins Original Price
Not the actual photo.

'You've not ordered the offer anymore, so there's nothing we can do!'

Before the pandemic, my significant other & I were doing some shopping and decided to eat at a Harvester (a large chain here in the UK).

It's 'reasonable' food at the cheaper end of the scale, and ok when you're not looking for a posh dining experience or anything.

There was a daytime 'soft drink, salad bar buffet, main course & dessert' offer on which came to £30 for two people. A bargain, which we ordered.

The food turned out to be pretty good; we made more than one trip to the buffet

and suffice to say by the time we'd finished our main courses we didn't feel we needed the dessert, so I instead asked the server for the bill.

The bill arrives and we have been charged an additional £9 for £39 in total. I query this with the server.

Server: "that offers only valid with desserts, and you said you didn't want desserts anymore".

Me: "We intended to have the desserts but we're too full for them now so we don't want them, but I didn't expect we would be charged more?"

Server: "Well you've not ordered the offer anymore so there's nothing we can do" (Cue the malicious compliance you can see coming by now).

Me: "Well then I'd like to order two desserts please. You can bring them over, we won't eat them, and you can get the £9 knocked off the bill for...

At this point the server looks at me with a bewildered look and says she'll get the manager.

My other half who is more of a shrinking violet in these situations is looking a little uncomfortable.

A few moments later the manager comes over and asks why we don't want to pay!

I explain that I do, but I don't expect to pay more for saving waste but by all means to bring over the desserts

and we will leave them there on the table when we leave. Comprehending this she agrees to just charge us for the meal deal.

Edit: Jesus Christ Reddit, I get it! "You would have requested the desserts to be boxed up and taken them home for later".

The only dessert with the meal deal was ice cream. And regardless, we wouldn't have wanted to carry boxed up food around with us for the rest of the day.

What started as a simple “we’re too full for pudding” turned into a surprise up-charge because the point-of-sale system apparently demands photographic evidence of ice-cream consumption to unlock the deal.

From the restaurant’s side, fixed-price bundles exist to drive volume and reduce food waste, ironic when skipping dessert is suddenly treated like a crime.

Restaurant expert Ryan Egozi of SuViche Hospitality Group notes on handling unexpected charges: “I’d rather comp $100 than $20, knowing that $100 is going to get me back my guest.”

A 2023 Which? report found that 1 in 5 UK diners have been hit with unexpected menu charges, with “meal deal technicalities” among the top complaints.

Relationship expert Terri Orbuch, Ph.D., adds a wider lens: “What starts out as small and easily fixable can turn into more serious problems that are eventually very difficult to deal with.” In this case, the situation was rather simple at first, but then it escalated. Provided that, the Redditor’s playful malicious compliance kept the mood light while still winning the point – gold-star conflict resolution.

The real lesson? Restaurants bank on inertia. When customers push back politely but firmly, managers usually have the override key. As the Which? survey concluded, complaining calmly works 78% of the time.

So next time your deal disappears because you didn’t inhale the pudding, channel this legend: offer to let the ice cream have its own little photoshoot on the table. Waste not, wallet not penalized.

These are the responses from Reddit users:

Some people celebrate the petty revenge and love when the manager instantly fixes the problem.

AnnieJack − At least the manager understood what was going on!

eatingganesha − Threatened malicious compliance is so satisfying when it works!

unaotradesechable − That's the dumbest thing I've ever heard. Probably works on people who don't complain, but then they don't go back.

Some people share their own similar petty or malicious-compliance victories against bad policies.

Androv6675 − A little while after my second was born, I took my eldest then 3 years old to the Harrison Hot Springs Resort in British Columbia

for the weekend to give her a small break from the new baby. When I booked the one night stay, there was a deal on a Bed & Breakfast rate...

At check in, I was given 2 meal vouchers. Skip ahead to checkout. I, like many, didn't read the bill as I paid

because I had pre paid for the stay and did not have any additional charges.

As I was loading up the car, I glanced at the receipt and saw that there was an additional charge for a child's breakfast.

I went back to the reception and inquired about the charge as I had paid for the meals in the package.

They said the charge was for a child's meal and that I had prepaid for 2 adult meals.

I asked for a refund of the 1 adult meal, to which they refused as it was a package.

I explained that my child was 3 and only ate 1 pancake and fruit and it was absurd to charge her for a adult meal and a child meal.

I asked to speak with the customer service manager, they wouldn't budge,. I then asked to speak with the F&B manager, they wouldn't budge.

I asked for my meal voucher back as I didn't actually use it. I noticed that there was no date on it,

so I turned to the guest behind me waiting to check in and asked if they had pre purchased breakfast. They hadn't so I handed them the voucher.

I then turned back to the reception manager and proceeded to cancel the two other weekends I had booked.

MuaLon − Something similar happened to me with a food delivery app.

I ordered just about enough to qualify for a certain discount and paid for it through the app.

Later on it notified me that the restaurant was out of a dish so they took it out of my order, and the app asked me to pay MORE for...

because I didn't qualify for that discount anymore (but still qualify for different ones, it just didn't let me choose again).

The customer support rep refused to budge even after I talked and explained it to them,

so I just went Karen for a moment and refused the (already made) food altogether.

I know the rep can add/remove coupons/discounts. The least they could do was to add the "free delivery" coupo

n which my order was well qualified for. Kinda sucked for the delivery guy and the restaurant though. :(

Some people suggest alternative petty ways to handle similar situations.

CoderJoe1 − Alternate petty ending: They bring desserts and you send them back to be remade for picky reasons and then don't touch them.

[Reddit User] − Burger King would have deals on cheeseburgers, making them cheaper than hamburgers.

So my friend, who didn’t like cheese, would order cheeseburgers… with no cheese.

That always took some explaining. “So…you want a hamburger. ” “No, I want a cheeseburger with no cheese. ”

Others discuss why these policies exist or how the restaurant’s system might force the charge.

Likeabirdonawing − I suppose maybe it’s a point of sale issue.

Like you need to plug in the right items to get the deal added on and off you don’t have them this would be the waiter effectively lying

(I worked at one place that took any divergence from the order as fraud). Manager was probably the right call

EvitaPuppy − Pay Double. This reminds me of a really nice Chinese buffet.

They encouraged you to try new things, but only take a small amount if you're not sure.

If you fill your plate up with something new and don't like it, you get charged Double for wasting food!

beehappy4u − Why couldn't you take the desserts home?

Sometimes the sweetest revenge is watching logic melt faster than unwanted ice cream. Our Redditor turned a £9 ambush into a masterclass in polite backbone, reminding us all that “computer says no” isn’t the final word when common sense is on the table.

Would you have asked for the desserts to be plated and photographed for the deal, or just paid and seethed quietly? Drop your own restaurant revenge stories below!

Jeffrey Stone

Jeffrey Stone

Jeffrey Stone is a valuable freelance writer at DAILY HIGHLIGHT. As a senior entertainment and news writer, Jarvis brings a wealth of expertise in the field, specifically focusing on the entertainment industry.

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