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Customer Insults Immigrant Family Motel, Daughter Defends By Telling Her To “Have Fun”

by Jeffrey Stone
January 20, 2026
in Social Issues

An 18-year-old stepped up to shield her hardworking immigrant parents who run a modest motel, only to face a storm of vicious insults, xenophobic slurs, and spit hurled at the window by a furious woman demanding a nonexistent room. In the surge of anger, the teen fired back with a blunt “Have fun being homeless,” turning a routine refusal into explosive family tension.

She felt fully justified after watching her parents quietly endure repeated abuse for years, yet her mother disapproved, stressing that business survival sometimes demands swallowing pride to avoid greater risks. The young woman later conceded she could have responded more carefully, worn down by constantly choosing restraint over reaction.

A young woman defends her immigrant parents’ motel from a racist tirade with a blunt retort.

Customer Insults Immigrant Family Motel, Daughter Defends By Telling Her To "Have Fun"
Not the actual photo.

'AITA for telling a customer “Have fun being homeless”?'

Okay so my parents own a small motel business and sometimes they’ll ask me to watch the office for a few hours while they go run errands.

Just as they were getting ready to leave, a customer rang the bell. I (18F) don’t really like dealing with customers nowadays because they’re usually rude locals.

So my mom goes to the locked office and speaks through a window. (For COVID, and because we have no vacancy anyways).

The customer says that she spoke with someone on the phone and they agreed to rent her a room for the night.

My mom explains how we have no availability and that she must be confusing us with a different motel.

The customer proceeds to get angry and starts banging on the window and screaming at my mom,

“LYING B*TCHES, GO BACK TO YOUR OWN COUNTRY. YOUR BUSINESS IS RUN DOWN AND DISGUSTING I BET NO ONE EVEN STAYS HERE.”

Then she spits all over the window and walks away.

This kinda thing is “normal” to my immigrant parents but I absolutely hate it.

I was watching this whole encounter from the cameras so as soon as I heard her spit, I ran outside the service door and yelled “Have fun being homeless”.

She got p__sed and started banging on the door for a few minutes but she eventually just left.

My mom scolded me for talking to a customer that way and said stuff about how I’ll never know how to run a business.

I felt a little justified in retaliating, especially considering I was the one who had to wipe down the windows afterwards.

So AITA for telling a customer to have fun being homeless?

EDIT- I see the points you guys are making and I kinda agree too. I so could’ve handled that better

but in the heat of the moment I just lashed out. This kinda thing happens so often and I was sick of taking the high road.

Thanks for responding though and I accept all of my judgements.

The core issue boils down to a heated confrontation where xenophobic abuse met a protective outburst. The would-be guest unleashed verbal attacks laced with racism and entitlement over a simple lack of vacancy, turning a routine “no rooms available” into something far uglier. The teen’s response, while satisfying in the moment, sparked questions about whether retaliation helps or hurts in these situations.

On one side, many see the young woman’s words as a long-overdue pushback against normalized bigotry. Immigrant-owned small businesses often face disproportionate hostility, and staying silent can feel like accepting it.

Yet others argue the priority should always be safety and de-escalation. Provoking someone already aggressive risks turning verbal abuse into something physical or vengeful, like property damage or worse.

Experts emphasize that in customer-facing roles, especially in small family operations, the smartest move is often to stay calm, document the incident, and involve authorities if needed rather than matching energy.

Psychologist and conflict resolution consultant Dr. Jeremy Pollack, who specializes in de-escalation, notes the importance of techniques that address underlying emotions without fueling the fire: staying nonthreatening, using inclusive language, and focusing on listening to make personal connections.

Broadening this out, family-run motels and similar businesses frequently deal with these encounters, and the toll on immigrant owners is well-documented.

According to Pew Research Center surveys, large majorities of Americans recognize discrimination against immigrants, with 82% saying those here illegally face at least some bias (and 57% saying a lot), while legal immigrants also face notable prejudice. This reflects broader patterns where immigrant entrepreneurs navigate extra hurdles just to keep doors open.

The balanced takeaway? Standing against bigotry matters, but so does protecting yourself and your loved ones. Next time, perhaps channel that fire into a firm boundary: “We don’t tolerate that language here”, followed by a quick exit or call for help.

Here’s the input from the Reddit crowd:

Some people strongly condemn the woman’s racist behavior and support standing up to her without politeness.

borkulthebreast − NTA. Being a customer doesn’t mean she gets to stomp all over people

and be a r__ist dirtbag while the people providing a service roll over and thank her for it.

More people should start responding to these adult tantrum throwers in kind

until everyone realizes they have to address people as human beings, even when they’re in uniform.

km89 − I don't understand the Y-T-A or E-S-H answers. NTA. You have no obligation to be polite to r__ist a__holes.

This person did not stay with you, did not spend money at your business.

She was not a customer. This person was just a r__ist a__hole trying to a__ault you and failing because they fought a window and lost.

tangrinesnflwrfaerie − NTA... customers are not always right. Should you have said what you said? Probably not.

But in my opinion, anyone being a bigot deserves whatever happens to them/is said to them especially over something like this.

A r__ist rant because there was no availability?

Successful_Ad8912 − NTA and hilarious!

Some people argue that escalating with an aggressive person was unsafe and irresponsible.

MLeek − ESH. The r__ist jerk is a r__ist jerk, of course. Your own behaviour was pointless and unsafe.

You made yourself feel righteously good for a moment, but put yourself, your co-workers (your parents, in this case),

and the business in further danger when you behave that way with aggressive people.

Your mother is right here; That isn't a sensible or responsible way to act as an employee or business owner.

Your job is to protect the people and the business. You need keep your head. Call the cops if you need the cops.

arisomething − ESH. Never do something to rile up someone who is already aggressive,

especially when you aren't the only one who could be immediately affected.

It's not about taking the high road. It's about taking the smart road. You didn't, and probably still don't, know anything about that lady.

What if she were to comeback, just to cause you trouble. Some people really do that.

You don't go out of your way to escalate a situation like that. Also, the comment was in poor taste.

Hailene2092 − My family owns rental property. Some times it's just better to let them get the final word. People can be extremely stupid.

If you rile someone up, they might not care in the moment of the consequences.

She could have smashed up your property or even physically assaulted you or your mom. In the end you and your mom would "win".

She would be in jail and you MIGHT even get your money back (though she unlikely has the money to pay

for any damages based on how you described her). You guys would be in the right.

But you would still have to trudge through a court case, work with your insurance, deal with any injuries, buy replacements for damaged property,

have the damaged stuff repaired/removed... Just let them have their stupid temper tantrum and let them go away.

Some people suggest practical steps like filing a police report or documenting the incident for safety.

panic_bread − NTA. You should file a police report. Do you have the woman’s license plate in the security video?

Some people point out technicalities, such as the woman not being a paying customer.

throwaway15081979 − (just wanted to come here and say, technically she didn't buy anything so she isn't a customer like your mom said she was lmao)

In the end, this tale highlights the tightrope immigrant families walk in customer service, enduring prejudice while keeping a business afloat. Was the teen’s sharp retort a fair defense of her parents, or did it risk more trouble in an already tense spot?

How would you handle a similar outburst aimed at your family? Drop your thoughts below, we’re all ears for the next chapter in this real-life drama!

WHAT DO YOU THINK OF THIS STORY?

WHAT DO YOU THINK OF THIS STORY?

OP Is Not The AH (NTA) 3/4 votes | 75%
OP Is Definitely The AH (YTA) 0/4 votes | 0%
No One Is The AH Here (NAH) 0/4 votes | 0%
Everybody Sucks Here (ESH) 1/4 votes | 25%
Need More INFO (INFO) 0/4 votes | 0%

Jeffrey Stone

Jeffrey Stone

Jeffrey Stone is a valuable freelance writer at DAILY HIGHLIGHT. As a senior entertainment and news writer, Jeffrey brings a wealth of expertise in the field, specifically focusing on the entertainment industry.

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