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Insurance Lawyer Refused To Install VLC To Watch The Dashcam Video Then Lost Big When The Judge Saw The Real Footage

by Annie Nguyen
November 26, 2025
in Social Issues

In legal circles, some moments test the limits of creativity and strategy, especially when dealing with insurance companies. This is a story about one lawyer’s unique approach in a seemingly straightforward auto accident case that turned into a battle of wits.

When the insurance adjuster insisted on only receiving documents in a specific format, the lawyer decided to play a clever game that would ultimately lead to a surprising resolution. The original poster (OP) recounts how a simple dashcam recording of an admission of fault quickly escalated into a situation filled with technicalities and stubbornness.

As the OP navigated through the complexities of the case, what started as a straightforward claim transformed into a legal chess match. Curious about how this legal drama unfolded and what unconventional tactics were employed? Scroll down to find out how it all played out!

One lawyer found himself embroiled in a seemingly straightforward auto collision case that quickly spiraled into a legal showdown

Insurance Lawyer Refused To Install VLC To Watch The Dashcam Video Then Lost Big When The Judge Saw The Real Footage
Not the actual photo

You won't settle until I send a file type your computer will open? Ok?

Hey guys! I hope you all enjoy another lawyer story.

Same disclaimer, I'm not your lawyer and none of this is legal advice

(don't take legal advice from internet randos).

Client comes in with a seemingly simple auto collision.

Client was hit, other driver got out and said something like "Ohmygod are you ok?

I'm so sorry, I dropped my phone and reached to get it...".

Client had a dashcam which recorded the whole thing including the admission of guilt.

Easy client right? Turns out the admission was really important,

because the type of accident didn't make a 'determination of fault' easy

(imagine a rear end collision at a red light as an easy determination,

but a collision at a four way stop sign as a hard determination).

When the cops showed up, the police report found both drivers

at fault AND did not mention any statements from the other driver.

But we have our admission and my client's damages were above the other guy's policy limit.

So I send a demand to the insurance company for policy limits.

Note that the insurance company has an obligation to negotiate in good faith,

which becomes important later.

Lawyer from insurance reaches out and says (basically),

"Look, my client says they were driving safely, and the police report says shared fault."

The initial offer is like 10 grand.

I replied "Yeah but my client had a dashcam and it recorded your client admitting fault."

Its important to understand that this was before dashcams were common.

It wasn't my first case with a dashcam, but it might have been my third or fourth.

No mention of the dashcam was made on the police report. Insurance attorney says (I imagine while twirling a dumb mustache)

"Interesting, can you send me a copy of the video?" I say sure and send it over.

He replies "I can't open this!" So I send him a link to vlc media player "

It's a weird extension, and windows media player won't play it.

But VLC will, just follow the installer instructions and it should play no problem."

He says "I'm not installing something to watch your alleged dash cam video.

Send me a file I can play if you want me to consider it."

This makes me unhappy, but I tried again

"It will take less than a few minutes to install,

you can watch the video and listen to your client admit fault."

He say "We are done here until you send something I can play.".

Cue malicious compliance music, Country Grammar.

Start super cool montage of me going through other client files

Stop montage as I open a file and my face is bathed in a golden light radiating

from an old memorex CD So I found a DIFFERENT dashcam video (which did not contain any sound)

BUT it could be played with windows media player

AND it was close enough to my current client's facts

that if you weren't paying attention it could pass.

Other attorney just asked for a file he could play, right?

I sent it over. He says "Wow no sound. Guess you're done buddy." So I sued.

During discovery I sent a CD over which included the ORIGINAL video AND a copy of VLC.

He must have ignored it because he didn't say anything about it.

During a pretrial motion hearing, I played the video for the judge.

The judge might have heard the other lawyer's jaw hit his desk.

The insurance attorney says "Your honor this is not the video he sent to me!"

In my mind's eye I see the malicious compliance death star preparing to fire.

Judge I thought he might say that.

Here is a copy of our emails where I described the video,

provided the video, and sent instructions on how to play it.

Here is a copy of the CD I sent with discovery which

ALSO has the video and a copy of VLC.

Finally, here is a copy of the unrelated video

which I sent to fulfill his request of something he could play.

Another attorney asks for a recess. Because he refused the initial demand of policy limits

I told him I would argue he did not negotiate in good faith.

We settled for well above policy limits.

Client was very happy.. P.S.don't go to law school #notworth.

In the intricate web of human emotions, the feeling of being wronged can stir up a potent desire for retribution. The Reddit story of a lawyer navigating a tricky auto collision claim is a vivid illustration of this emotional landscape, where the protagonist (OP) finds themselves at the intersection of justice, professional ethics, and personal empowerment.

At the heart of OP’s actions lies a deep-seated sense of betrayal and frustration. The insurance attorney’s dismissal of the dashcam evidence, coupled with a refusal to engage in good-faith negotiations, serves as a trigger for OP.

The desire for revenge, in this case, stems not from a wish to harm but from a need to reclaim personal power in a situation where they felt powerless.

This narrative unfolds with a blend of satisfaction and revelry as OP cleverly complies with the insurance attorney’s request for a playable video. The choice to send a silent video, while fulfilling the request in a technical sense, serves as a strategic move that ultimately leads to vindication.

The moment the original video is revealed in court, the atmosphere shifts dramatically, showcasing the powerful impact of OP’s actions. Here, the readers experience a cathartic release as justice is served, and OP’s choice is respected.

Psychologist and neuroscientist Tania Singer has shown that the brain’s reward-related regions can become more active when people witness fair outcomes or the punishment of unfair behavior. As her research notes, this response is “accompanied by increased activation in reward-related areas, correlated with an expressed desire for revenge”.

This suggests that the feeling of satisfaction in such situations isn’t random; it’s rooted in neural mechanisms tied to fairness, justice, and the human drive to restore balance.

This resonates deeply with readers who find themselves rooting for OP as they navigate the legal labyrinth. The unfolding events serve as a reminder of the importance of standing up against perceived injustices, not just for oneself but for others who may be similarly wronged.

In reflecting on this story, it becomes evident that while the pursuit of revenge can provide temporary relief, it is essential to consider the broader implications of such actions.

Engaging in a cycle of conflict can lead to unintended consequences, creating a ripple effect that may affect the relationships and dynamics within the legal profession. As OP demonstrates, there is a fine line between seeking justice and perpetuating a cycle of retribution.

In conclusion, the journey through this revenge narrative invites us to ponder: How can we harness our desire for justice in a way that builds rather than breaks connections? This question encourages us to explore the balance between emotional responses and the pursuit of ethical outcomes in our own lives.

Let’s dive into the reactions from Reddit:

These Redditors celebrated sharp legal wit and malicious compliance

LongPastDueDate − I love legal stories.

No one can be more maliciously compliant than a lawyer.

It’s almost like you went to school for it.

jaxmagicman − My lawyer in my divorce was like that.

Maliciously Compliant and found ways to p__s off the other attorney.

He knew my ex-wife’s lawyer and knew he had a hot head.

My lawyer said that the ex-wife’s lawyer likes to get under skin

and the first time you answer more than the question he asks you he’s going

to ask you in front of the judge to only answer the questions he actually asks.

I think the lawyer used it as a tactic or something.

The judge probably grew tired of it but it was his way of showing he was in charge.

My lawyer knew another thing too about the lawyer

and that he had a habit of asking a question in a way that he wasn’t asking a question.

Something like, “you agreed to this contract…” and leave it at that.

That wasn’t a question technically

but it was said in a way that was meant to be a question.

My lawyer told me that if he tried the only answer the questions I asked crap,

to go ahead and not answer anything where he doesn’t use an actual question.

So it went like this: L: You had an inspection done at your house to make sure it is suitable for children…

Me: I did and she told me my house was well suited.

L: I didn’t ask you what she said, I asked if you had an inspection.

Please try to answer only the questions I ask.

Me: Yes sir. (my attorney gives me a head nod)

L: The inspection revealed that your son’s room did not have a baby monitor in it…

Me: …L: …We must have sat there for a minute before he said

L: Will you answer the question? Me: You didn’t ask a question.

I could see my lawyer smile and the judge shake his head.

He made sure to actually ask the rest of the time.

gelateneo − Settlement: Way more than 10 grand.

Malicious Compliance paying off: Priceless. “Wow no sound. Guess you’re done buddy.” LOL

pocaberry − This is a tasty bit of MC, thank you.

night-otter − My grandfather was a lawyer.

He used to tell stories of letting the other lawyer s__ew himself.

My grandfather played up the simple local lawyer, storefront office,

couple of basic desks for his secretary (my grandmother) and his clerk.

His "public" office was not much fancier.

So when other lawyers came in to make deals, they thought he was an easy mark.

What they didn't see was his private office with all the law books,

the nice partner desk and two fancy chairs (one for him, one for my grandmother).

To all intents and purposes my grandmother was lawyer too,

she studied with him during law school and she was his partner for 25 years.

"She's the smart one, I just stand up and talk."

These commenters discussed legal pitfalls, “bad faith,” and technical or ethical concerns

Teripid − Good story / lawyering.

My big takeaway is don't say anything about the circumstances if you're in an accident…

Riffler − P.S. don't go to law school #notworth.

Do you mean "Don't be a Lawyer"?

awaywego000 − "Good faith" and not negotiating in it,

is something almost any insurance company will try to avoid…

PageFault − You did a lot more than I'd want my lawyer to do.

You aren't the other lawyers tech support.

You can't play it, not my problem.

Call your IT department or hire one.

SilasX − Dumb question: You sure it wouldn't count as bad faith not to mention

that the "video he can play" doesn't have (relevant) sound?

TheBitchyKnitter − Haha I smell a bad faith claim coming from their insured.

cracked_tail_fin − In my jurisdiction this would likely be viewed as sharp practice

by the OP and could be the subject of an ethical complaint.

thetoiletslayer − Lol awesome! Curious though,

is there a reason you couldn't convert the video to a format windows media player accepts?

These users shared career advice, cautionary tales, and frustrations with legal or insurance systems

strum-05 − Hi OP! I actually want to become a lawyer.

Is it really that bad?

JinXeroGamingHero − Always remember the ever popular phrase;

"Can I get that in writing?" To those in the know,

an immediate red flag that something stupid is about to occur…

MyblktwttrAW − I will not recreate work.

You said delete it, even after I explained it's true value to you and the co.

You wanted it gone, it gone for good.

I wiped from my memory too.

AaronRender − Did you include time to identify, address, test, validate,

and certify issues around "personal or private data?"

Seems like that might take another week…

PhoenixZephyrus − Cops just kinda wing it with those reports sometimes…

The tale reflects the importance of clever maneuvering in the legal field. Do you think the lawyer’s approach was justified given the circumstances, or did he go too far? How would you handle a tricky insurance negotiation? Share your thoughts below!

Annie Nguyen

Annie Nguyen

Hi, I'm Annie Nguyen. I'm a freelance writer and editor for Daily Highlight with experience across lifestyle, wellness, and personal growth publications. Living in San Francisco gives me endless inspiration, from cozy coffee shop corners to weekend hikes along the coast. Thanks for reading!

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