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Manager Says She Can’t Leave Early, So She Doesn’t Show Up At All

by Leona Pham
November 4, 2025
in Social Issues

If you’ve ever worked in retail, you already know how chaotic it can get when bad leadership and short staffing collide. One employee found herself right in the middle of that storm when she was told she wasn’t allowed to leave early for an appointment she’d scheduled well in advance.

Fed up with constant disrespect and micromanagement, she decided to handle things by the book literally. What followed was a lesson in standing up for yourself when management refuses to listen. Scroll down to see how one small act of defiance brought an entire department to its knees.

One retail employee’s tale of malicious compliance began with something simple: a doctor’s appointment and a power-tripping boss

Manager Says She Can’t Leave Early, So She Doesn’t Show Up At All
not the actual photo

'I'm not allowed to leave early? Okay, I won't?'

Story from a few years back, working in retail hell. Our store had been going through major renovations, official reopening, the works.

There was a new department manager after I'd stepped down from that position, from too much stress and a lack of support from upper management.

A little about the new manager, she was a nice enough lady, but perhaps more ill-suited to the position than I had been.

I was helping her learn the ropes of how our department worked.

All fine except for a major inability to self-solve, which led me to turn my phone off outside of my working hours.

She'd call me constantly in a panic with minor questions that plenty of other people in-store could have answered.

The store manager was an all-stick-and-no-carrot kind of person, who treated every question and issue as an inconvenience.

She was a nightmare to work for even if she liked you, many good people quit when she took over our store.

Myself included, after about 6 months. I'd worked for that company for 10 years.

There was one particular day, where we were already going to be short on staff and it was a busy shopping day (Thursday - pension day).

I needed to leave by a certain time in the afternoon (lets say 3pm) for an important doctors appointment.

I'd given plenty of notice but the day before I was told I couldn't go.

It was too late to reschedule without being charged the entire appointment fee.

Cue whining from DM: But I neeeeeeed you, it's so busy and I don't have enough cover! What's this appointment for anyway?!

Me: It's an important doctors appointment. I'm not telling you any more because last time I shared with you, the whole store knew my personal business.

DM: But what am I supposed to do?! Me: I don't know, you're the manager.

Cue later in the day, I'm summoned into the store managers office.

I'm informed in no uncertain terms, that I am not allowed to leave early on this day, because the department is short staffed and they need me.

Being a meek little thing I bend to my store managers will. I say "Okay" and shuffle off with my head down.

Now, I'm understandably upset, my fragile mental state is in tatters.

I feel that this is all really unfair and somehow wrong, so I call the only resource I have: The union.

I'm crying and explain the situation to the kind lady on the phone.

Now because there was never any paperwork submitted for leaving early (normally rearranging shifts etc was done verbally then updated in the roster),

there wasn't anything she could do in an official capacity. But then she threw me a lifeline.

"You're going to the doctor anyway, right? You're within your rights to take a sick day, get your doctor to write you a note.

They can't force you to come in, you can't get in trouble for it, and they will have to pay you for it."

So that's what I did. I did as I was told - I didn't leave early. I called in sick and just didn't show up at all.

Instead of losing 1-2 hours of staffed hours, they lost a whole day for being unreasonable bullies.

The next day I heard all about how the department was chaos.

I felt bad but it also felt good to set a boundary with these people that were taking advantage of my good nature.

TLDR: Told I can't leave early for important doctors important. So I don't, take entire day off paid instead.

 

These are the responses from Reddit users:

These Redditors agreed retail work is brutal and praised the OP for setting limits

Kamica − You did the right thing. I work retail too, and I see all the people who have lots of empathy get abused and taken advantage of heavily.

It's rough for your colleagues, but they'll survive.

[Reddit User] − Good for you. Retail is hell, and I wish unions were more of a thing in the U. S. to have these protections.

I am in retail hell right now- and my time off for surgery yesterday only got approved Friday despite doing the paperwork years ago lol

EdenBlade47 − Seems like there are no bigger cunts than entitled middle management burnouts.

So glad to have only spent a few years in retail/service jobs before graduating from college.

This group shared stories of workplace mistreatment and clever ways to fight back

bouncyb0b − This reminds me of an incident when I first started working at 16.

To get to work on time I had to get the train, the only train to get there on time left at 6am.

This was the first train of the day. One morning the train was cancelled and the next one turned up an hour later. Hence I was an hour late.

This was the first time I'd been late but was called in to see the manager. I explained the circumstances

but still got an official warning and told not to be late again or I would get a written warning added to my record.

I'm not sure how I'm supposed to ensure the rail service runs on time...

So a few weeks later I'm on the platform and the announcer "apologies" for the cancellation of my train. Choices:

1. Wait for next train, arrive late and get a bollocking.

2. Go home, ring in sick. I took option 2 and as self certification allows for 5 days without a doctor's note (UK) I took the test of the week...

No bollocking and weeks free holiday. The company counted sickness by occurrence, so one day and 5 days counted the same.

HR only got involved when 3 had occurred in the same year.

Mec26 − Reminds me of my job. My workplace (US) doesn’t have sick time, so when I got an “impressive” Strep Throat infection earlier this year, it was FMLA

(a process designed for long absences due to illness or major family emergencies) or get fired for not showing up “ready to work.”

But FMLA requires you to miss at least 6 consecutive days of work due to the same condition. Was I better by the weekend?

I was taking my antibiotics, in much less pain, was walking straight, and could kinda talk again.

Could I have technically have clocked in and done a few hours? Yeah. Did I? No, I would have been fired.

I got daily emails and some texts about how overloaded they were and how every member of the team was required to come in for overtime hours.

I missed exactly 6 days, which is conveniently when my Dr. could do the paperwork.

I was gone until I felt 100%, because I can’t get half a day of sick time to see a Dr.

about an illness, or a day off moved around to get my voice back. Management: Penny wise, pound foolish.

bhg96 − I worked in retail and so did my stepdad, he was a bit of a push over like you,

and they wouldn't let him do certain things even though they legally had to.

Even making him work through a lunch break to cover the rush and sending him home an hour early,

(this was standard practice for the store, or they'd make you have your hour lunch 2 hours into a 9 hour shift.)

Well I overheard the one of the managers call my stepdad a mong (mongrel), reported it to the Union and gave my stepdad the knowledge,

and the union my stepdad and myself had a little meeting.

We were told that they couldn't have the manager written up because it was my word against his

and there was complications with the managers and supervisors jobs and it would look like I was slating him so my stepdad could keep his job.

We were advised however to go to the doctor's and get a sick note for mental health,

for stress from being overworked and not having proper breaks, from bullying in the work place etc.

The doctor signed him off for 6 weeks initially, which the store paid full pay, then the doctor was still unhappy so he signed him off for another month,

which again the store paid full sick, as they didn't want my step dad to report them for the mistreatment of employees.

They couldn't contact him at home because he was off sick and they could be done for harrasment.

He was in the middle of fighting for his job, so he trained for another one in that time off.

He offered to take voluntary redundancy, and because of the sick pay and unable to lay him off or make him redundant at that time,

it pushed his redundancy package up because he went over into a new year by the time he got back to work.

These commenters supported stronger unions and condemned anti-worker policies

favorthebold − God bless unions. I hope they come to strength again in the US.

Mndless − I'm jealous of the fact that there's a union where you work. My state worked damn hard to k__l of as many unions as they possibly could.

I hate these politicians who ruin any employee safeguards. I hate them so damn much.

These users reflected on self-doubt and frustration toward intrusive management

awkwardlyword − Inability to self-solve. I wonder if my coworker think of this towards me.

I don't really call them few times a day but maybe once or twice in a week. But still makes me wonder.

Jurodan − S__ew them for asking why you needed to go to the doctor's and f__k them for making it known the last time when you answered.

When management plays power games, fairness often finds a way to win. This story wasn’t about revenge, it was about reclaiming dignity. Her calm decision to call in sick instead of fighting showed strength in silence and wisdom in boundaries.

So the next time a boss says “you can’t leave early,” maybe they should ask themselves: would they rather lose one hour or an entire day?

Leona Pham

Leona Pham

Hi, I'm Leona. I'm a writer for Daily Highlight and have had my work published in a variety of other media outlets. I'm also a New York-based author, and am always interested in new opportunities to share my work with the world. When I'm not writing, I enjoy spending time with my family and friends. Thanks for reading!

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