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Employee Stops Managing Office – Forces Family-Run Law Firm to Face Consequences

by Sunny Nguyen
September 22, 2025
in Social Issues

A young lawyer in a small firm spent years picking up every slack in the office, client meetings, court runs, buying supplies, and even paying bills.

Yet when they asked for help, the boss told them they weren’t the office manager. The response? Malicious compliance.

They stopped managing the office entirely and let the chaos unfold. Within days, power and phones were cut, court documents piled up, and the boss was begging for a do-over.

Employee Stops Managing Office - Forces Family-Run Law Firm to Face Consequences

When a Lawyer Quit Managing the Office – Here’s The Original Post:

'Boss agrees with secretary that I am not the office manager so I stop managing the office?'

When I was doing my articles at a small law firm (internship to be admitted as an attorney) I was the go-to person for everything at the office

(setting up computers, buying stationery, paying bills, going to court, seeing clients,etc).

After being admitted as an attorney I continued doing all this because the secretary only did about 20% of what a secretary would usually do and refused to do anything...

My boss does some shady business (don't pay taxes, etc) so he couldn't just fire her for fear of her ratting him out. He also never disciplined her.

We are not in the US. Since we worked from my boss's mother's house, the secretary also spent about 50% of her day just chatting to his mother and they...

Guess who was always the evil one that everyone ganged up on? Yours truly. I was made out to be incompetent at my job and I used to cry a...

One day the secretary got really upset with me (after I asked her to buy stationery since we didn't even have staples) and after a heated argument told me that

I'm not the office manager and should stop lording it about as if I was (bear in mind I was her senior both as an attorney and in number of...

My boss did nothing and rather got upset with me and so did his mother.

I decided there and then I am done doing both secretary work and my attorney work because I was working roughly 50-60 hours per week (standard is 40)

trying to get everything done without receiving overpay (the unemployment rate in my country is around 30% and in the legal field supply of lawyers exceeds demand).

She knew this and my boss knew this but no one cared that I was basically working myself into an early grave. Cue malicious compliance.

If everyone agrees that I am not the office manager than I will stop managing the flow of the office and only do my attorney work.

I stopped paying the bills, buying the stationery, reminding my boss of important meetings, etc.

Within two weeks the electricity was cut off for 10 days because it wasn't paid and my boss' elderly mother and the rest of his family had no electricity.

We could also not work for those 10 days. Once the electricity went on, the phone lines were cut because of non-payment. We could again not work.

The post piled up, there were no stationery. We couldn't do service of court documents because our service providers cut us off. It went on for weeks.

I simply worked around the issues and sorted my life out (one example: when the wifi was off I used my cellphone to hotspot my laptop without telling anyone).

In the end my boss and his mother begged me to do what I used to do but I refused. Since I was focusing more on my actual work my...

Shortly thereafter I moved away from that office to our secondary office and worked alongside lovely colleagues who all did what they got paid to do.

I have been at this new office (same firm just a different location) for the last two years.

Overworked and Undervalued
For years, the lawyer had been the backbone of the firm. They managed client work meticulously, handled court appearances, and ensured the office ran smoothly.

The secretary, however, spent more time gossiping with the boss’s mother than supporting operations. Despite 50–60-hour weeks, there was no overtime pay.

The breaking point came when they asked the secretary to buy stationery. The reply was a simple, “You’re not the office manager.”

The boss sided with the secretary, dismissing the lawyer’s contributions. At that moment, frustration turned into resolve.

The thought was clear: “I’ve done everything for this office, and my work isn’t recognized. If they won’t respect boundaries, I’ll make them feel the consequences.”

Instead of arguing, the lawyer adopted a strategy of strict compliance. Every non-legal task was paused. They continued client work but refused to pay bills, order supplies, or manage office errands.

For the first time, they focused solely on their official responsibilities.

2. Malicious Compliance in Action
Within days, the office began to crumble. Bills went unpaid, and utilities were cut. Phones were disconnected, and important court documents went undelivered.

The boss and his mother scrambled, realizing how much they relied on the lawyer’s unpaid labor.

Experts agree that this approach was both clever and strategic. Workplace psychologist Dr. Amy Wrzesniewski notes, “Overloading employees with tasks outside their role breeds resentment and inefficiency”.

By doing only what was officially required, the lawyer highlighted inefficiency and exploitation within the firm.

The boss, likely trying to protect the secretary’s position and perhaps cover personal mismanagement, failed to see how indispensable the lawyer was.

Their alliance with the secretary created a toxic workplace clique that painted the lawyer as the problem. Yet when the office fell into disarray, it became clear that the boss’s strategy had backfired.

3. Lessons in Power and Boundaries
This story reveals a broader issue: exploitation in high-pressure fields like law.

A 2024 International Labour Organization study found that 40% of legal professionals in oversaturated markets face uncompensated overtime, increasing burnout risks.

Employees often feel compelled to handle extra work to secure their positions, but this case shows that strategic boundary-setting can shift power.

Could the lawyer have handled things differently? A direct conversation with the boss before ceasing non-legal tasks might have clarified expectations.

However, their compliance delivered a louder, undeniable message. Documentation of workload and hours also provided protection and a strong case for fair treatment if disputes arose.

For professionals in similar situations, experts recommend tracking tasks, keeping copies of pay stubs, scheduling records, and emails.

Consulting professional boards or labor authorities is crucial. This story proves that focusing strictly on one’s responsibilities can both preserve integrity and force accountability.

Here’s the feedback from the Reddit community:

Many praised the clever compliance strategy, calling it a “masterclass in boundary-setting.”

harrywwc − so many times here I read about someone told to "just do your job", they do,

and the company finds itself in a hole. well done you, and more so for finding a way out of that rat-hole and into a nicer environment :)

[Reddit User] − Great lesson. Overachieving just enables other people to be bad at/not do their jobs. Draw clear lines and stick to them - everyone is better off.

oberon − some shady business (don't pay taxes, etc). We are not in the US. At first I thought Greece, but no, in Greece people don't consider "not paying taxes"...

Others debated whether a discussion with the boss first might have been more ethical.

GiantSiphonophore − I just can’t get past the idea that someone working 50-60 hours a week is working themselves into an early grave.

Sometimes I am forcefully reminded of how crazy American working life is, when I realize people in other countries don’t live like this. 😐

Uthucus − By the way, you talked about how your old boss did stuff like not pay his taxes, when you switched did you end up reporting him?

Voidroy − We have a security guard that helps mandate masks and social distancing while people are waiting for their food.

One day, we had a f**k ton of Togo orders and he decided to help bag the food, as nobody was here what so ever. The boss decided that he...

Now he refuses to leave his chair like he was told to do, for any reasion what so ever, other than a patrol around the premises every hour. And the...

The conversation highlights the tension between strategy, ethics, and self-respect in professional settings.

Automatic_Bookkeeper − Well done. I am also a lawyer in a country with articling. I was lucky to article with a venerable firm,

but even in that experience we had to do ridiculous things. Secretaries loved to use us as lackies rather than arrange the billing for couriers etc.

A group of us tracked our time spent on secretarial and courier services and the top brass lost their s**t at how much time we were donating to jobs

that were not billing legal work. Anyone who knows anything about the legal business knows that lawyers need to spend their time billing.

modsRwads − Thank you for such a lovely story on this, the most depressing Xmas Eve of my entire long life. I'm here in SF, the streets are dead,

it's like being the last of the dinosaurs waiting to go extinct, and not even realizing it's all over. "You don't have to be a weatherman to know which way...

hooliganmike − Power shut off within 2 weeks? That's barely even enough time to mail a notice.

DonaIdTrurnp − How did an intern have seniority over a secretary?

Are these takes legal gold or just courthouse gossip?

By refusing to manage the office, the lawyer turned frustration into power. Unpaid bills and operational chaos exposed the firm’s reliance on their labor and forced the boss to confront mismanagement.

The lawyer eventually transferred to a fairer office, with colleagues who respected boundaries and paid attention to workload.

Yet the story leaves questions open. Was malicious compliance a stroke of genius, or should they have negotiated first? How would you respond if your boss ignored your contributions and let you drown in extra work?

In workplaces where dedication and exploitation collide, finding the balance between strategy and ethics is rarely simple.

 

Sunny Nguyen

Sunny Nguyen

Sunny Nguyen writes for DailyHighlight.com, focusing on social issues and the stories that matter most to everyday people. She’s passionate about uncovering voices and experiences that often go unheard, blending empathy with insight in every article. Outside of work, Sunny can be found wandering galleries, sipping coffee while people-watching, or snapping photos of everyday life - always chasing moments that reveal the world in a new light.

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