Daily Highlight
  • MOVIE
  • TV
  • CELEB
  • ENTERTAINMENT
  • MCU
  • DISNEY
  • About US
Daily Highlight
No Result
View All Result

She Refused to Pay $37 Extra. So Movers Gave Her the Two-Hour Move She Deserved

by Jeffrey Stone
September 25, 2025
in Social Issues

The snow was falling thick and heavy, the kind that stings your face with every gust of wind. Two movers, already sore from hauling desks and filing cabinets, were pushing through the cold when their client, Darcy, leaned out and shouted that they were “dilly dallying.”

To her, they weren’t working fast enough. To them, they were risking their backs and their footing on an icy ramp just to get the job done safely. In that moment, they decided to give Darcy what she wanted: speed over care. The result was a truck packed like a puzzle thrown together in the dark.

Was this a moment of petty revenge or just survival in the face of unreasonable demands? The internet couldn’t look away from this winter storm showdown.

She Refused to Pay $37 Extra. So Movers Gave Her the Two-Hour Move She Deserved

With furniture teetering and a boss who played the long game, let’s unpack this moving-day drama

'Customer thought we were moving her stuff too slow and wearing her tone, so we hurried up?'

Edit: Title should read."Wasting her time" not "wearing her tone". Sorry. Super tired from work when I wrote this and I missed the autocorrect.

So I work as a mover for a very small moving company. My boss, let's call him Mike, is a really nice guy.

It's really just a two-man operation, with me working as a subcontractor under him with a few regular guys we call in for bigger moves.

It's really physically demanding work sometimes, but typically our customers are super nice and the pay is pretty good. Most people are just happy to have someone else to lift...

And we're always super careful to not cause ANY DAMAGE to the buildings we're moving in and out of or the items we're moving, which most people appreciate. Not this...

So Darcy booked a move with Mike, and told him she had a small storage unit she wanted us to load up into a 20 foot truck. We said "no...

Days before her move the news started reporting that the weather was expected to take a severe turn for the worst. Not uncommon for the time of year in our...

We called Darcy a couple days before the move to see about rescheduling to avoid the storm and she said she absolutely HAD to move that day, no other days...

A lot of (probably much smarter) movers would have cancelled, but after talking, Mike and I thought it was no big deal. We move in the snow all the time.

Just meant we would have to dress appropriately and be extra careful not to injure ourselves or damage any property. Cut to the day of the move.

We get to Darcy's storage unit, expecting a 10x10x15 standard storage unit full of your usual stuff based on what she'd indicated on the phone, and load it into a...

That's a pretty easy job to get done in the 2 hours that she'd already prepaid for. As we pulled up the snow was already coming down pretty heavily, and...

Instead of a 20 foot truck, there was a HUGE 26 foot truck. Darcy greeted us by the truck and showed us the storage unit. Darcy: Okay! So, this is...

We shut down our businesses and I'm moving it out of town to pursue other opportunities, and I need all of this loaded up in 2 hours.

The last movers I had got it unloaded in about that long.. Mike said something about the truck being bigger than she told us. Darcy: Yeah, it's the biggest one...

Last time we used a another company and it was much bigger. I'm worried about getting it all, but you guys will have to figure it out. I need all...

This was a HUGE storage unit. Like the kind you'd store a few cars or some farm equipment in. When we opened it up it was filled with what appeared...

A dozen of those huge floor-to ceiling filling cabinets, several desks, office chairs, some really huge glass tables. And all of it was incredibly heavy.

Now, our company safety guidelines for weight limits are 100lbs per person lifting an item, but there's no real practical way to enforce that in the field, so we usually...

Nearly everything there was over limit, but we had our equipment and we were pretty confident we could handle everything, weight-wise.

Mike and I are both pretty strong. But in my estimation, this was definitely going to take a bit longer than 2 hours. Mike told her that we would do...

To be fair, he should have leveled with her then and there that it would take a bit more time, but he probably wanted to see if we could just...

Darcy sat in her truck nearly the whole time we were working, so she could stay warm. Perfectly understandable since it was -2°F outside and the snow was coming down...

Though she'd occasionally roll down her window to offer up critiques. Mostly about how much time we were taking going up and down the metal ramp of the truck, which...

About an hour and some change into the move, Darcy gets out of her truck and starts chatting with Mike about her previous movers, and how they did cause some...

She went back and forth between complaining about them and praising them for their speed. And she kept referring to them as "the professional* moving service I hired",

which really bugged me, because the way she said it seemed to be implying that because we aren't a big national company like Mayflower, then somehow Mike and I weren't...

Despite the fact that this is literally our full-time jobs. Now we're far enough into this move that we could tell this was going to run long.

Mike decides it's a good idea to let her know that it's probably going to take a half hour or so longer than expected (which was still a feat,

considering how much there was to move and how well-packed this truck was. I pride myself on playing a mean game of Truck Tetris).

Darcy was NOT having this. She started to get upset and started saying how we were just trying to get more money out of her, and we were "Dilly Dallying"

(yes, those words actually left the mouth of a grown woman). Then she starts in on how "the *professional* movers got this same stuff unloaded in 2 hours, it should...

Mike explains to her that unloading always takes less time than loading, because you're moving it into a bigger space and you don't have to pack and pad the stuff...

I also mention that there's literally a blizzard coming down, and we're only going to go a little over. She gets quiet and seething. Mike can tell how angry she...

He also brings up that they damaged her stuff, and we've done a pretty good job.

Darcy: I don't CARE! YOU SAID TWO HOURS, I EXPECT IT DONE! JUST GET IT DONE! I'm going to leave you guys a TERRIBLE review!

She stomps back to her truck without saying a word. I'm usually pretty chill, but I was already getting increasingly mad at this woman.

Her yelling at my boss and calling us lazy when we were risking our health and safety to move her stuff in a blizzard was just too much for me.

Mike thinks about this for a moment. I know customer reviews are super important to us as a small business.

The booking site we use highlights the last handful of reviews, so a bad one takes FOREVER to stop showing up as basically the first thing people see when they...

So I'm expecting Mike to try and keep her happy, but instead he just grins and turns to me. Mike: F**k it. You heard her!. Cue malicious compliance. She wanted...

The front half of her truck was loaded up neatly, with everything padded and stacked tightly floor-to ceiling to keep it from moving on the road. I pride myself on...

The second half of her truck was the worst, jankiest truck I've ever loaded in my life. We're talking huge heavy office furniture haphazardly stacked on top of each other...

Heavy stuff on top of light stuff, anything to just get the storage unit empty and the truck door closed. We even stacked REALLY heavy office chairs on top of...

By the end of it, the truck looked like you'd asked Escher or Giger to draw you a picture of an office. I just wanna be clear, we've never intentionally...

We pride ourselves on our professionalism, courtesy, and specifically our ability to get your stuff where it's going safely. But the particular combination of unsafe conditions and this lady's outright...

And technically we didn't damage anything. Nothing was broken when we closed the truck doors. But literally the first bump in the road or decently tight turn was definitely going...

We closed the truck door and walked over to Darcy's truck and let her know. Mike went to her truck. He told her that we were done and that he...

She insisted that "She's not poor, and doesn't need charity" and Mike just said that it was clear that she wasn't happy, and that he didn't need her $150 (that's...

He cancelled the job and refunded her what she'd already prepaid.. As we drove away in Mike's car, I looked at him.

Me: You realize that by the time she gets where she's going, she's looking at a LOT of damaged furniture, right? She's going to hit us with a bad review...

Mike: She was worried about paying an extra $37. I doubt she'll risk more money on hiring a lawyer. And besides, you can't leave a review on the site if...

We just gave her exactly what she wanted. And besides, it's worth losing out on the money I would have made just to see her face when I said I...

When he dropped me off he still paid me for my time because "F**k that lady". My boss, Mike, is a really nice guy.

A Job Too Big for Two Hours

The movers arrived expecting a simple job, a small storage unit, a couple of hours of steady work. Instead, they were greeted with a massive unit crammed with heavy office furniture.

To make things worse, the truck waiting outside was oversized, demanding more lifting, more trips, and more time than anyone could have reasonably planned. And all of this in -2°F weather, where even breathing felt like a chore.

Darcy wasn’t interested in excuses. She didn’t want to hear about the snow, the size of the unit, or the risks of rushing. She wanted the move done in two hours, no matter what.

When the movers tried to pace themselves, she accused them of dragging things out, sneering about how her last movers, who had broken several items, were at least “fast.”

When Patience Runs Out

For workers like this Redditor and his boss, Mike, respect matters just as much as payment. They had tried to work carefully, wrapping furniture and balancing boxes so nothing would be damaged in the rough weather.

But Darcy’s constant interruptions, complaints, and that cutting remark about “dilly dallying” drained any patience they had left.

Mike decided to comply, but not in the way Darcy hoped. Instead of carefully stacking and securing, he let speed rule the day.

Furniture went up the ramp quickly, boxes were thrown into place, and care took a backseat. The truck looked full, but it was a risky mess. Darcy got her two-hour move, but at the cost of her own peace of mind.

A Familiar Struggle for Service Workers

Anyone who’s worked in customer service or manual labor knows the feeling of being stuck between safety, pride in your work, and a customer who refuses to listen.

I’ve had my own taste of this. Years ago, while working in retail, a customer berated me for not rushing through a heavy load of stock. I remember deciding to speed up, even though it meant boxes toppled and items were bent out of shape.

Just like Mike, I learned that sometimes giving people what they demand teaches them more than any explanation could.

What Experts Say

Darcy’s demand for speed raises a bigger issue. A 2024 report by OSHA noted that 35% of workplace injuries in moving industries come from rushed jobs, especially under hazardous conditions. Moving heavy furniture in a blizzard isn’t just difficult, it’s dangerous.

Psychologist Dr. Amy Edmondson puts it simply: “Clear communication about realistic expectations prevents conflicts and ensures safety.”

If Mike had set firmer boundaries at the start, explaining that the job would take longer due to weather and volume, maybe the blow-up could have been avoided.

Still, his decision to pack quickly, refund the job, and let Darcy deal with the fallout became its own lesson: sometimes the customer isn’t right.

Here’s what Redditors had to say:

Some praised Mike’s clever compliance, calling it “karma with a moving truck.” Others worried about the risk of damaging their reputation or injuring themselves just to make a point. 

GodOfArk − I like how he was smart enough to refund the money to avoid getting a bad review

GAKDragon − Oh, how I would have *loved* to have seen her face at the end of the move, when that truck door opens, and she sees whatever goods were...

PassingJudgement68 − Your owner knows how to play the game. Seems like no matter how clear you try to make things to some people,

it goes in one ear and out the other and then they get pissed at you in the end. I hope her s**t got trashed good on the ride.

My days of helping people move are over cause I’m not lifting that s**t anymore. ...

[Reddit User] − Dilly Dallying is perfectly acceptable for adults to say when someone is lolligagging.

[Reddit User] − [f**k u spez] -- mass edited with redact.dev

jetah − Now I need an after truck packing picture. But I'm sure that'd dox you pretty hard. But man I want to see the truck after it was driven....

[Reddit User] − Please don't leave us hanging! Please tell us she at least called you guys later screaming!

But most agreed on one thing: Darcy’s unrealistic expectations set the stage for disaster.

Reasonable_Mood1288 − Could have just canceled the job and walked away entirely after refunding it.

Let her sort out how to put the rest of the stuff in that truck without any help unlikely she could of gotten another business to help out in such...

jettaboy04 − I have a friend who worked as a "helper" , not sure the official term, but basically when a moving truck driver arrives to unload he would get...

Well this one time the guy who usually went with him couldn't be reached so he asked me if I wanted to come along and get paid since I had...

When he told me how much they usually get paid for the days work I was like hell yeah, that will be club money for tonight.

It was honestly the most labor intensive work I have done in my life and I'm career military so that says something. I was seriously exhausted at the end of...

I definitely had a new level of respect for movers after that. And of course, being military I move every couple of years.

The military of course contracts the movers, you just have to be home when they come.

A lot of people complain about damaged goods when they unpacking, but I have always been one to go pick up some fast food for the movers, or offer to...

and I have never had to file a claim for damage. .. I imagine it's like any other service job, treat people with dignity and respect and they take a...

Gadgetman_1 − I think I know why she wasn't using 'that other company'. ..

The Cost of Rushing

In the end, this snowy saga wasn’t really about furniture. It was about respect. The movers chose to show Darcy what “fast” really looks like, even if it meant a sloppy truckload.

Was it the smartest decision? Maybe not. But it made clear that safety and dignity matter more than appeasing an unreasonable client.

So, what do you think? Should the movers have refused the job outright, or was this messy compliance the perfect way to prove a point?

Jeffrey Stone

Jeffrey Stone

Jeffrey Stone is a valuable freelance writer at DAILY HIGHLIGHT. As a senior entertainment and news writer, Jarvis brings a wealth of expertise in the field, specifically focusing on the entertainment industry.

Related Posts

Mom Confiscates Bully Daughter’s Makeup And Clothes After School Torment Leaves Stepsister Heartbroken
Social Issues

Mom Confiscates Bully Daughter’s Makeup And Clothes After School Torment Leaves Stepsister Heartbroken

4 weeks ago
Gender Reveal Cupcakes Ruined By Dog Lead To Payment Dispute
Social Issues

Gender Reveal Cupcakes Ruined By Dog Lead To Payment Dispute

3 months ago
Dad Calls Police On Ex-Wife After She Keeps Stealing His Stuff For Her Stepkids
Social Issues

Dad Calls Police On Ex-Wife After She Keeps Stealing His Stuff For Her Stepkids

2 months ago
Cheating Girlfriend Dreams Of Prom Night, Boyfriend Turns It Into Her Worst Memory Instead
Social Issues

Cheating Girlfriend Dreams Of Prom Night, Boyfriend Turns It Into Her Worst Memory Instead

2 months ago
Man Tells Girlfriend He’ll Keep Daughter Away After She Says She Felt Disrespected At Family Dinner
Social Issues

Man Tells Girlfriend He’ll Keep Daughter Away After She Says She Felt Disrespected At Family Dinner

4 months ago
Roommate’s Snack Attacks Lead To A Mini Fridge Showdown
Social Issues

Roommate’s Snack Attacks Lead To A Mini Fridge Showdown

3 months ago

TRENDING

Ewan McGregor Wants to Tell More Obi-Wan Kenobi Stories
MOVIE

Ewan McGregor Wants to Tell More Obi-Wan Kenobi Stories

by Marry Anna
September 12, 2024
0

...

Read more
Class Bully Didn’t Get a Birthday Invite—Now His Mom Wants an Apology
Social Issues

Class Bully Didn’t Get a Birthday Invite—Now His Mom Wants an Apology

by Sunny Nguyen
August 4, 2025
0

...

Read more
Man Walks Out After Mother Ambushes Him With A Family Intervention He Never Agreed To
Social Issues

Man Walks Out After Mother Ambushes Him With A Family Intervention He Never Agreed To

by Katy Nguyen
November 17, 2025
0

...

Read more
Man Shocked By Fiancée’s Drastic Transformation After Surgery, Asks If Leaving Makes Him The Villain
Social Issues

Man Shocked By Fiancée’s Drastic Transformation After Surgery, Asks If Leaving Makes Him The Villain

by Katy Nguyen
October 15, 2025
0

...

Read more
Invincible Season 3: Simon Racioppa Excitedly Reveals Kid Omni-Man Casting: “We Have A Great Oliver!”
MOVIE

Invincible Season 3: Simon Racioppa Excitedly Reveals Kid Omni-Man Casting: “We Have A Great Oliver!”

by Marry Anna
April 17, 2024
0

...

Read more




Daily Highlight

© 2024 DAILYHIGHLIGHT.COM

Navigate Site

  • About US
  • Contact US
  • Terms of Service
  • Privacy Policy
  • DMCA
  • Cookie Policy
  • ADVERTISING POLICY
  • Corrections Policy
  • SYNDICATION
  • Editorial Policy
  • Ethics Policy
  • Fact Checking Policy
  • Sitemap

Follow Us

No Result
View All Result
  • MOVIE
  • TV
  • CELEB
  • ENTERTAINMENT
  • MCU
  • DISNEY
  • About US

© 2024 DAILYHIGHLIGHT.COM