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Boss Orders Employee To Fudge Quotes, So He Lets The Paper Trail Do The Talking

by Annie Nguyen
October 23, 2025
in Social Issues

When profit outweighs principle, even routine paperwork can become a trap. In companies where pressure replaces ethics, the smartest move isn’t arguing, it’s documenting.

One estimator learned that the hard way. His job was to verify quotes and keep the math honest, until management told him to inflate bids so a “preferred” supplier could slip past a government check. Instead of refusing, he stayed calm and said, “Put it in writing.” That single request changed everything.

Years later, when the fake deal collapsed, the quiet email trail he’d kept became both his defense and the company’s downfall. Keep reading to see how one line of text brought down an entire executive team.

When Obedience Meets Ethics, One Email Can Decide Who Falls And Who Survives

Boss Orders Employee To Fudge Quotes, So He Lets The Paper Trail Do The Talking
Not the actual photo

'Break the law? Sure thing Boss, sign here please!?'

I used to work as a spare parts estimator for a fairly niche industry.

My job was essentially to work out what parts of our main product the customer wanted

find out how much it would cost us to make, add a little mark up and send them a quote.

My boss was pretty strict on traceability so everything needed to be recorded

including why a certain mark up had been applied to a particular product.

Normal value of these quotes is somewhere between £200 and a few hundred thousand.

Very rarely do we get orders for anything more than that (once or twice a decade in my experience).

A request for quotation landed on my desk when I was WFH during Covid, and it was a biggy.

Just looking at the list of parts the customer wanted

this was going to be an absolute k__lerover a million pounds all by itself.

I was told by the sales guy that if this one went well

there was another to follow of an even bigger size, ultimately looking at ten million over the next four years.

So I set to work.

Normally I can do five or six of these quotes in a day, but this one quote took me six weeks to put together.

I was in constant contact with 20+ vendors getting specifications, technical details, prices and lead times for over four hundred items.

Finally, my masterpiece was complete.

Then came the snag.

Sales guy then says that because of the country this customer is in

they need to have four or more quotes in from different customers in order

to get it cleared by their government (some anti-c__ruption policy that had been instituted).

We were the OEM of the product and there’s nowhere else on the planet they could get these parts from

so we’d have to work through third parties to get it done, and he knew just the guy.

In comes a one man band with a dodgy looking entry at companies house to save the day.

Sales guy and him go way back, so he was going to be the “preferential supplier”.

I was asked to do the normal quote to him, then to bump the prices up by 30%

and send that to three other companies who had been asking about it

so they would absolutely not get the contract with the end user.

I argued the point, saying that the whole purpose of the anti-c__ruption policy is to prevent situations exactly like this, but I was overruled.

The COO of the company now tells me to just do it over a phone call

at which point I request that in writing before I go ahead and do it.

Fast forward two years and there’s still no order been placed.

Then I find out through a different sales guy that the One Man Band has been put on a blacklist by this country’s government over this project

the other three companies have been turned down

and the end user is asking other companies to come in and take our product out and replace it with their own.

A huge investigation is called for by senior management, my quote is ripped to pieces and examined in microscopic detail

and the question gets asked “why did you give different prices to these other three when you knew it was all to do with anti-c__ruption

we should fire you! That’s millions of pounds of order you’ve lost us!”

Out comes the email from my little black book, on the desk it goes

everyone suddenly gets veeeeeery quiet, and the COO starts packing his desk in a box the next week.

And the moral of the story is, if someone tells you to do something borderline illegal, make sure to get it in writing.

OP later edited the post

EDIT: Wow. This really went crazy, thank you so much guys. My first silver too!

For those asking about the legality of what I did

because all of the third parties were outside of the country where the anti-c__ruption policy was in place

I didn’t personally break any laws.

Whilst the anti-c__ruption policies are in place for the end-user, the worst the government can do is put us on a blacklist

so all of our bids in the future are either refused outright or looked at in far more detail than others might be.

I did investigate this at the time, and if there were going to be any implications on me

that my company wouldn’t have been responsible for, it would have been a flat no.

I was acting against the intention of the policy, but not expressly breaking it.

Do not do something illegal just because your boss told you to.

The issue as far as the company was concerned was the lost millions in revenue

and the damage to their reputation (the end-user is a huge company with contacts and is in a reasonably close knit industry, people talk).

They ultimately wanted a s__pegoat to parade in front of the board

to explain why the multi-million pound deal they’d all been talking about for the last two years had suddenly vanished.

I did also look at OEM angle at the time, but because we aren’t the only company who make this TYPE of product

it didn’t appear to be possible to use this as an exception (the reasoning being that the option existed to replace our system with a competitor’s).

EDIT 2: After posting this, I did a bit of research into the final customer

and their VP of Finance did some fairly well publicised jail time a few years back

for buying an oil rig for the company at a suspiciously low price

so there was no way we would have been able to convince the governmentthat everything was above board with a direct sale.

Corporate ethics often bend under the weight of performance targets. In this case, a mid-level estimator was pressured to fabricate inflated bids to skirt a foreign anti-corruption regulation.

He refused without written approval, a decision that later exposed misconduct at senior levels. His restraint turned a potential firing line into documented protection, a move that compliance experts say separates accountability from complicity.

According to Dr. Ann Tenbrunsel, professor of business ethics at the University of Notre Dame, employees often conform to unethical orders because “organizational pressure normalizes deviance”, small compromises gradually become routine until a boundary is crossed.

Studies published in the Harvard Business Review show that over 60% of employees admit to witnessing questionable directives but stay silent due to fear of retaliation.

Legal experts emphasize that documentation acts as a protective mechanism in such contexts. The Society for Human Resource Management (SHRM) notes that written confirmation of orders can “reallocate responsibility to the decision-maker” during audits or legal reviews.

This aligns with findings from Harvard Law Review, which argue that a clear paper trail limits plausible deniability, a key defense often used by executives in misconduct cases.

From a psychological standpoint, Psychology Today columnist Dr. Nick Hobson describes the “obedience paradox”: employees want to appear cooperative while preserving moral distance. Requesting written orders, he says, is “a subtle act of defiance that signals awareness of risk without open rebellion”.

The fallout in this story reflects how ethical resistance can reshape accountability chains. The estimator’s single email transformed from bureaucratic nuisance to legal evidence, proving how procedure protects principle.

In contrast, the executives’ informal shortcuts violated both governance policy and international anti-bribery norms such as the OECD Convention on Combating Bribery.

Experts suggest several practical safeguards for employees caught in similar dilemmas:

  • Document everything: written records, emails, timestamps.
  • Escalate concerns through official compliance channels before acting.
  • Consult HR or legal counsel when a directive conflicts with law or policy.
  • Maintain professionalism, avoiding open confrontation while preserving evidence.

Ultimately, this case underscores a crucial truth: integrity doesn’t rely on moral speeches but on small, cautious acts of documentation. One signed email can determine whether you’re complicit in wrongdoing or the one who exposes it.

Here’s what the community had to contribute:

These commenters emphasized the importance of getting questionable orders or instructions in writing to protect yourself

Tom_Marvolo_Tomato − When will managers learn that if they are asked to put it in writing

they need to step back and rethink the whole idea?

throwaway47138 − Anytime someone who's a subject-matter expert says, "I need you to put that in writing," to a superior

it means they know s__t's gonna go down eventually and they're making sure they have their own ass covered. ..

Drunk-CPA − Good on ya! Get that s__t in writing. Accounting and the auditors eventually find it.

PN_Guin − Cover your ass at all times. Demand everything in writing and make copies.

These commenters admired the delayed payoff of the story and the author’s patience in waiting for real fallout

imarc − This makes up for all of the posts where they couldn't wait 1 week for fallout before posting. Gold star.

With something this far out, I'd be worried that I got the appropriate CTA email about it but it was auto-deleted

after X years by the company's deletion policy.

Sithyrys522 − A tale as told as time. Also, thank you for not posting till the fallout happened.

Even despite being a real one, there’s too many stories where people are posting

with no fallout and they say they’ll repost once they find out what happened.

tofuroll − I would just like to point out to everyone

that you waited two years to give us this malicious compliance story. Truly a golden effort!

These commenters shared cautionary tales about shady management, illegal requests, and advice for handling similar cases

Techn0ght − Some vendor reps had come in for meetings and took the managers to lunch.

While they were out I had some geniuses ask me

if I could hack into their laptops to find out how much margin was available on a quote

so they could try to get the cost reduced.

Told them it wasn't possible without it being obvious, plus, you know, illegal. Got laid off not long after.

The-truth-hurts1 − A manager once asked me to break the law and lie. Told him exactly this.

He still tried to pressure me for a couple of days to do it but was smart enough not to do it in writing.

He was just a s__t person in general to be honest.

ProbablyStillMe − Unrelated to the point of the story, but usually those "you need four quotes" policies have exceptions

for situations where something is only available from one vendor, or for repairs/spare parts for existing equipment.

Sometimes the low-level government employees don't know that, so you end up with weird situations

where they're trying to get several quotes for something that's only available from one vendor.

Might be handy for future situations

so you can say "is there an exception in your policy for this kind of thing? We're the only supplier for those parts."

In the end, the story became less about a single dodgy instruction and more about who would be brave enough to make the risk visible. The narrator’s insistence on written proof turned a quiet, unethical plan into a paper trail that exposed the scheme and redirected blame upward, an odd victory for honesty wrapped in bureaucracy.

When rules are bent for profit, is the safer play to comply and stay loyal, or to force the truth into light and risk being the one who speaks up?

Annie Nguyen

Annie Nguyen

Hi, I'm Annie Nguyen. I'm a freelance writer and editor for Daily Highlight with experience across lifestyle, wellness, and personal growth publications. Living in San Francisco gives me endless inspiration, from cozy coffee shop corners to weekend hikes along the coast. Thanks for reading!

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