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Woman Uses Stranger’s Kohl’s Cash After She Refuses To Stop Using Her Email

by Layla Bui
January 22, 2026
in Social Issues

Sharing a common name with a stranger might sound harmless, even funny, until their life starts landing in your inbox.

For years, one person watched as reservation confirmations, travel details, and shopping receipts meant for someone else kept arriving, all because of a nearly identical email address. At first, it seemed like an honest mistake that could be fixed with a quick conversation.

But repeated attempts to correct it went nowhere. The stranger behind the emails knew what she was doing and made it clear she had no intention of stopping. That is when the situation quietly shifted from annoying to tempting.

When store rewards and discounts started showing up alongside the spam, the OP faced a moral gray area that many internet users will recognize. Scroll down to see how a small act of digital carelessness led to an unexpected form of payback.

A longtime Gmail user keeps getting a stranger’s shopping emails, until store rewards enter the mix

Woman Uses Stranger’s Kohl’s Cash After She Refuses To Stop Using Her Email
not the actual photo

Use my email, lose your Kohl's Cash?

I got a Gmail account about 20 years ago when it first came out.

I was able to snag a simple email, first initial, last name...think jsmith@gmail.

For the last several years I have been getting all kinds of spam

and legitimate emails from someone with my first initial and last name.

Some of these emails seem pretty important, for instance,

hotel reservations and train tickets have both been sent to my email.

In the past, I have tried to contact her with the phone number I find with the emails and asked her to stop using my emails.

She brushes it off every time, basically telling me to F off.

Apparently, she has just started shopping at Kohl's because I've been getting all of her rewards emails.

Since she decided she isn't going to stop using my email,

I used her $50 in Kohl's cash she sent to my email a couple of weeks ago, and just used another $20 today.

As far as I'm concerned, she's aware that she's using my email, she's gifting me her Kohl's Cash.

Thanks for the new belt and jeans, Jessica. Keep 'em coming.

There’s a deeply human experience in feeling unseen or unheard when someone continually crosses into your personal space, digital or otherwise. Whether it’s your home, your time, or your inbox, repeated intrusion can wear down patience, erode trust, and trigger a mix of frustration and exhaustion.

Most people have had moments where their boundaries were ignored, small at first, but cumulative and at some point, even good-natured tolerance can turn into resentment.

In the Reddit story, the original poster (OP) wasn’t simply annoyed by stray emails; they were contending with an ongoing invasion of their digital identity. For years, someone else has been using the OP’s email address for personal reservations, hotel confirmations, and now Kohl’s rewards, despite the OP’s polite requests to stop.

Over time, that disregard became not just inconvenient but disrespectful. When repeated communication failed, OP chose to use the Kohl’s Cash intended for the other person.

To many readers, that act might read as humorous retaliation; to others, it signals a breaking point after sustained boundary violations. This isn’t just about “stealing rewards,” but reclaiming agency after feeling repeatedly dismissed.

While many focus on whether OP’s response was “right” or “wrong,” another interesting angle is how different personalities navigate boundary breaches. Some people are more likely to internalize repeated disrespect and continue trying to placate the other person, hoping understanding will emerge.

Others, when faced with persistent disregard, shift into assertive self-advocacy, prioritizing their own sense of control. In gendered communication research, there are patterns where some individuals may react to boundary crossing with humor, reframing the situation as a form of justice, while others respond with withdrawal or avoidance.

According to Psychology Today, establishing boundaries means knowing what one wants, what one finds acceptable from others, and clearly stating those limits, even when it’s difficult.

People who repeatedly fail to assert their needs may fear conflict or worry their needs are less important, but learning to set and maintain boundaries is essential for mental well-being and self-respect.

This expert insight illuminates why OP’s escalating reaction makes emotional sense. When someone’s privacy is repeatedly compromised, and simple requests for respect go ignored, the person on the receiving end may shift from polite boundary-setting to acts of reclaiming control.

That shift doesn’t always look textbook-healthy, but it reflects a very human psychological process: defense of identity and dignity. In situations where boundaries are persistently dismissed, people may resort to alternative forms of asserting their autonomy, especially when other forms of communication fail.

Rather than only judging OP’s actions, this story points toward a larger conversation about digital identity and emotional respect.

A practical piece of advice for anyone in a similar situation is to proactively secure one’s digital presence, using alternate contact details or updating security settings and to recognize that repeated disregard for boundaries often says more about the other person’s behavior than it does about your worth.

Take a look at the comments from fellow users:

These Redditors backed petty revenge by changing or canceling reservations and perks

lickthisbook − Start canceling her reservations. This will solve your problem quite quickly.

yourbasicnerd − Same thing for me (gmail account is my last name).

I don't cancel reservations, but I always change their airline seat to be back row right next to the bathroom.

minimarshmallow − My name doppelgänger kept using my email while looking for a house.

Joke's on her, I got to use the Starbucks gift cards they kept sending.

This group shared long-term email mix-ups that exposed alarming personal data

RabidTurtle628 − I have a phone number nemesis. He uses my cell number all over the place,

so I get all the calls for his car's extended warranty and so on.

One day, I tried my number at a chain pet store because there was a discount and found that "I" already had an account.

I asked if I could update "my" info, and the poor teenage clerk says sure, then proceeded to tell me what info they had.

I felt like some kind of MASTER HACKER. I got enough info from her

that I was able to look up his actual addresses and phone numbers.

Figured out a whole lot of other junk calls and mail I get was actually for him as well.

Updated his info on all future inquiries, including some that were probably collections.

Anyone who calls here for that name, I am now super helpful.

Maili1 − I thought I was the only one with an email buddy. I picked my email address way back in 2005ish.

It's a VERY stupid email address that only a kid would use.

I keep it for junk mail and giving out to businesses I don't actually want to hear from.

I have texted her more than once, but she keeps using my email.

I am learning so much about this random email sharer. I know where she lives from her receipts,

that she likes Hot Topics, the Tractor Supply company, that she cans from jam at home,

that she has lost her insurance card twice, what her taste in jewelry is, when her dentist appointments are,

and what size jeans she wear.

She has tried to join the NRA but I don't authorize the email so no guns for her.

OHHH, and that she wants to stream the Mormon general convention,

but cant seem to get that zoom link she keeps sending to my email.

Stella, whoever you are, stop filling my junk mail up. And that shirt you bought at Macy's is ugly.

Tina_Belmont − We have our own company e-mail domain. Some companies in the UK picked a similar name to ours,

and now their people keep giving their e-mail addresses. com instead of. co.

UK and we keep getting all of their e-mail. They provide tech support to schools.

People routinely email us their passwords to their systems and ask us to fix stuff for them.

If we wanted to be mischievous, we certainly have a lot of ammo to do so.

We used to send them polite e-mails to please use proper language. co.

UK address, but after a decade of this we gave up and just put them in the spam folder. If we're feeling cheeky,

we send them an e-mail telling them we don't understand what their request has to do with our product,

which we politely link them to.

These commenters cheered clever misdirection to stop wrong-number abuse for good

Luder714 − A family friend owned a funeral home in his family for 100 years

and a new pizza chain came into town with a phone number very close to the funeral home’s number.

One day at a chamber of commerce meeting he mentioned it to pizza guy

and said he got a couple calls from customers wanting pizza.

The pizza guy told him to get another number. From then on he took the orders whenever anyone called.

This happened daily.

matt_mv − I kept getting calls from women for some guy called Troy.

I‘d had that number for about 10 years so it wasn’t an accident. I’d verify the number and tell them there was no Troy,

but a lot of them didn’t believe and would call two or three times. This went on for a while.

I finally started telling them “This isn’t Troy’s number.

It’s the number he gives women when he doesn’t want them to call him. ” I stopped getting calls soon after.

I’m guessing he ran into a few angry women.

This group agreed that misdirected rewards or points are fair game

Graphite57 − If they are in your email, sent direct to your address, it's your cash.

I did the same trick back when GMail first came online and snagged one with my real name in.

ElaborateCantaloupe − I’m in the same situation except the person keeps getting r__ist jokes from their family members.

I’ve been ignoring it for years until I got copied on an email complaining that

their rabbi had the nerve to say that Jewish people need to reach out to their black neighbors to make sure they feel welcome.

So I CCed everyone and sent a bunch of the blatantly r__ist s__t to their rabbi.

Edit: And... nothing. I didn't get a response so I can only speculate.

However, I do still get emails intended for someone else like invitations to birthdays, anniversaries

(which I always decline with a simple "no") and sometimes someone needing a ride somewhere (which goes ignored).

One was a birthday party for someone turning 80 at the height of the pandemic.

My response was "I'd love to help celebrate their last birthday!"

A while back, someone asked if they could paypal $50 using the email to pay someone back for something.

I felt that was crossing the line to take money so I ignored it.

[Reddit User] − Yes, I'm the guy who uses all the rewards points from 867-5309 at the gas station.

What started as a harmless email mix-up slowly became a lesson in digital boundaries, personal responsibility, and consequences that finally landed where words didn’t.

Many readers sympathized with the Redditor’s choice, while others wondered if spending the rewards crossed an invisible line, even after years of warnings.

So what do you think? Was using the Kohl’s Cash a fair response to repeated disregard, or should digital mix-ups always be handled with restraint? And if someone keeps borrowing your identity online, how far is too far? Drop your takes below; we know this one hits close to home.

Layla Bui

Layla Bui

Hi, I’m Layla Bui. I’m a lifestyle and culture writer for Daily Highlight. Living in Los Angeles gives me endless energy and stories to share. I believe words have the power to question the world around us. Through my writing, I explore themes of wellness, belonging, and social pressure, the quiet struggles that shape so many of our lives.

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